Student Services Administrative Assistant II

  • Kansas City University
  • Joplin, MO, USA
  • Jan 29, 2024
Full time Student Affairs

Job Description


Student Services Administrative Assistant II

Joplin Campus

Job Type:

Job Description:

Reporting to the Assistant Vice Provost for Student Services - Joplin, this role promotes Student Services as a nurturing environment, provides administrative support, and executes department projects and administrative tasks.

Essential Duties and Responsibilities:

  • Serves as first point of contact for Student Services wing
  • Promotes Student Affairs as a caring and “customer” friendly environment
  • Provides administrative support for department by answering the phones and providing information as needed
  • Serves as back-up administrative support for the Vice Provost for Enrollment and Student Services
  • Maintains and displays a positive and helpful disposition and demeanor, creating a hospitable environment
  • Provides accurate and timely day-to-day support in the handling of a variety of departmental projects and administrative tasks
  • Manages Student Assistants; hires and manages student assistants, ensuring appropriate/adequate staffing and accurate submission of time sheets
  • Helps coordinate and provide support for student activities and events
  • Maintains data as needed
  • Helps to organize and conduct departmental meetings and events, as directed, by: securing space, equipment and food, as well as, preparing associated announcements and agendas
  • Manages department inventory, supplies, related requisitions, expense reporting and departmental work orders
  • Assists with the planning and execution of various KCU events (i.e. orientation, graduation, symposiums, meetings)
  • Serves as liaison with university constituents for room scheduling
  • Represents the University favorably and in accordance with established Core Values and expectations
  • Performs other duties as assigned or directed to meet the goals and objectives of the organization


  • High school diploma or GED required
  • One to two years experience as a receptionist, secretary, or office assistant including one year of customer service experience
  • Must have excellent communication and interpersonal skills
  • Strong computer skills, working with word processing and spreadsheets essential
  • Must be diplomatic at all times and exercise good judgment
  • Must have excellent organizational skills, be an independent thinker, be able to set priorities, and handle frequent interruptions, while accurately accomplishing tasks and meeting deadlines
  • Requires the ability to work in a busy environment and balance multiple tasks while performing assignments accurately
  • Excellent telephone etiquette a must
  • Must be a team player and willing to help other departments

Equal Opportunity Employer

KCU is committed to promoting an equal employment opportunity workplace. Equal opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without discrimination on the basis of race, color, religion, sex, age, national origin, genetic information (GINA), physical or mental disability, pregnancy, sexual orientation, gender identity, marital status, familial status, ancestry, military and/or veteran status, and/or any other status protected by applicable Federal, state or local law.

Annual Security Report

KCU is committed to providing a safe campus for students, faculty, and staff. Our annual campus security report lists campus crimes and statistics for the campus and public areas around campus for the last three years, in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.

Thank you for your interest in a career at KCU!

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Make a difference.
Join KCU to become part of a progressive, diverse and inclusive community, and leave a mark by making the education of future leaders in the health sciences possible.

KCU offers a nationally recognized benefits package to help ensure the health and well-being of you and your family, along with the pride of making a difference in the communities we serve.

Join us today!

Who is KCU?
Kansas City University (KCU), founded in 1916, is a fully accredited, private not-for-profit health sciences university with Colleges of Osteopathic Medicine, Biosciences and a developing College of Dental Medicine. The College of Osteopathic Medicine is the sixth largest medical school in the nation, the ninth most impactful medical school in primary care for the nation, the tenth most affordable of private medical colleges, and the leading producer of physicians for the State of Missouri. The College of Osteopathic Medicine has two sites strategically located on the University’s campuses in Kansas City and Joplin, Missouri, to address the growing needs of both urban and rural populations. The University offers multiple graduate degrees: a doctor of osteopathic medicine; a doctor of psychology in clinical psychology; a master of arts in bioethics; a master of science in the biomedical sciences; a master of business administration in partnership with Rockhurst University; a new master of public health in partnership with the University of Nebraska Medical Center; and plans to seat the first doctor of dental medicine students in 2023.

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