Senior Manager – Continuing Education/Workforce division

$5,417 - $6,229 monthly
  • Dallas County Community College District
  • 1601 S Lamar St, Dallas, TX 75215
  • Jul 10, 2020
Full time   Continuing, Distance & Online Education Other Executive

Job Description

Working Title
Senior Manager – Organizational Program Development

Job Title Code

Salary Level

Salary Range (Full-Time)
$5,416.67 mo. - $6,229.17 mo. (dependent on experience and other considerations)
Hourly Rate (Part-Time)
$31.25 per hour

Business Travel


Position Type

Position Summary
Provides guidance and leadership in the delivery of services based on functional area of focus ensuring that organizational/district initiatives are met.

Required Knowledge, Skills & Abilities
Demonstrated knowledge of policies and procedures that affect clients and/or employees, applying them fairly and consistently; ensures compliance with local, state and federal laws and regulations; and applies best practices that are in direct support of the overall vision, mission and goals of the organization and/or district.  Is knowledgeable about and can clearly represent own area of responsibility, seeking new knowledge and tools to advance the objectives of the organization.  Must be able to cultivate alliances across internal and external boundaries in order to build and maintain strong working relationships.  Ability to act as a trusted advisor, inspiring confidence and modeling integrity in decisions, communication and treatment of all individuals internal/external to the organization.  Able to protect the privacy and confidentiality of employees, students and others.  Ability to create a work environment that embraces and appreciates diversity enabling employees and/or students to grow and succeed through positive feedback and instruction.  Able to maintain consistent and positive customer relations, responding to internal/external customer inquiries in an efficient and timely manner.  Demonstrates an understanding of diversity and values differences.  Promotes positive staff, customer and community relations by communicating departmental and organizational plans and priorities on a regular basis.  Able to gather, compile, and analyze data/information and prepare reports as requested.  Detail oriented with the ability to manage multiple assignments and projects, create detailed actions plans, as well as the ability to adapt to changing priorities, deadlines and directions.  Able to clarify and communicate performance expectations, objectives and roles, effectively transmitting ideas, instructions and information through clear, concise written and verbal communication.  Ability to make decisions that are based on thorough analysis of issues and uses sound judgment.  Must have strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituents in a diverse, multicultural college community. Must be able to provide excellent customer service.

Physical Requirements
Normal physical job functions performed within a standard office environment.  Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.

Minimum Knowledge and Experience
Bachelor’s degree or higher in related field plus three (3) years of work-related experience. Official transcripts are required. Special licenses or certifications may be required depending on the nature of the position.  Must have valid driver’s license if traveling to off‐site locations. *** Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***


Preferred Skills / Additional Requirements:

Experience in Workforce development and non-credit training to meet the workforce/industry needs. This position will lead and direct workforce and community education services through business partnerships and workforce training programs. Must have knowledge and experience wiith non-credit and grant offerings.


Essential Duties and Responsibilities
Responsible for developing and implementing strategic organizational effectiveness processes and learning initiatives. Provides leadership coaching, training, and organizational development to employees.  Conducts needs assessments, delivers system-wide training programs for all staff and assesses effectiveness of training.  Uses assessment and feedback to identify areas for improvement; proposes changes to existing training and recommends new initiatives for implementation.  Work with colleagues to create new forms and processes that will increase awareness and streamline business protocol.  Follow policies and procedures of the district and organization to meet organizational goals.  Works collaboratively with the department staff, leadership, professional development council and the district council to develop strategy, standardize processes and meet the professional development requests of the employees.  Collaborate with staff on multiple projects to review planning, project time-lines and set priorities in order to complete the project and meet the goals and expectations of the organization.  Develops budget, monitors and approves expenditures related to professional development.  Research a variety of topics for the purpose of developing new programs that meet staff training requirements.  Leads discussions related to new concepts or strategies needed to solve a business problem.  Interpret policies, procedures and regulations pertaining to training.  Provide engaging interactive and effective training presentation for all diverse employee groups.  Creates announcements for the campus-wide community. Must complete required DCCCD Professional Development training hours per academic year.  Must have excellent communication skills and the ability to interact with diverse internal/external stakeholders and constituents within the DCCCD community network.  Performs other duties as assigned.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position.  Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance. 

Advertised: Central Daylight Time
Applications close: Central Daylight Time

Application Details

When inquiring or applying for this position, please also reference

Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and employment opportunities within the Dallas County Community College District and at other institutions of higher education in the region on