Undergraduate Academic Advisor

  • Augusta University
  • Augusta, GA, USA
  • Dec 07, 2023
Full time Advising/Counseling/Support

Job Description


Undergraduate Academic Advisor

Job ID: 266425
Location: Summerville Campus
Full/Part Time: Full Time


About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 9,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today.


Augusta University -

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

Job Summary

The Undergraduate Academic Advisor provides mentoring and advisement for a cohort of first and second year students to assist in goal setting, academic planning and career exploration through personal follow up/outreach, individual appointments, and programming.



Responsibilities include, but are not limited to:






  • Meets formally with students to develop meaningful connections using holistic advising and coaching methods. Provide high-quality academic advising services to new and current August University students. This will include guiding advisees to identifying academic, professional, and personal goals that align to their abilities, interests, and the institutions purpose.


  • Maintain accurate and detailed advising notes through the electronic advising system, track advisee performance during and at the end of each semester. Provide intentional outreach to students. Maintain records for current and former students in accordance with the Family Educational Rights and Privacy Act (FERPA).


  • Cultivate supportive communication by phone, text, email, and face-to-face with active and prospective students to effectively help students navigate their academic journey. Provide a welcoming and supportive environment, always demonstrated through utmost professionalism.


  • Making use of the skills necessary to process situation critically, recognize crucial gaps in advisees' knowledge and skills and assist students with identifying opportunities to build their strengths.




Additional Duties



  • Advise and coach students regarding their academic degree requirements which include but are not limited to certification, application, change of major, permissions, test scores, course selection, course withdrawals, grades etc. Monitors the retention, progression, and graduation of students within the assigned population, and offers proactive outreach for those students who are at academic or social risk.


  • Connect students with appropriate academic and non-academic student services that promote their success; and maintain thorough and accurate documentation of individual advising sessions.


  • Maintain collaborative partnerships with student services, faculty, career, and academic staff.


  • Work with students, in collaboration with faculty, Dean, and department chairs to develop realistic goals that will contribute to academic and personal success in college. Assist students who present risk factors to develop individual plans for success.




Other Duties



  • Utilizes and incorporates best practices identified through the analysis of reports/analytics related to advising activity, student success metrics, etc.


  • Contributes to the coordination of unit-level communication plans regarding key milestones, registration deadlines, academic resources, etc.


  • Assist in the development, implementation, and evaluation of events, programs, and resources that support the success of students.


  • Attend regular departmental meetings to remain aware of the guidelines or potential issue(s) of curriculum changes. Participate in training as necessary to understand the ways technology, student development theory, and equitable and inclusive environments affect advising.


  • Membership and participation in profession development opportunities offered through Augusta University, state, regional, and national organizations (NACADA).


  • Perform all other job-related duties as assigned.


Required Qualifications

Bachelor's degree from an accredited college or university and three years of experience in higher education working directly with students in an academic advisor or similar role.


Preferred Qualifications

Master's degree from an accredited college or university


Knowledge, Skills, & Abilities



Ability to maintain confidentiality


Ability to make sound judgments and identify solutions


Ability to work independently and in a team environment


Ability to develop and maintain professional relationships


Congenial and engaging demeanor to encourage student rapport


Ability to meet deadlines and work in a fast, multi-task environment; detail-oriented.


Ability to demonstrate consistent use of proper English, grammar and punctuation





Proficient in Microsoft Office and other computer software/databases


Knowledge of advisement theories and practices to help student achieve success





Strong time management and organizational skills


Excellent interpersonal, written and verbal communication skills



Shift: Days; Monday - Friday (work outside of the normal business hours will likely be required of an employee in an exempt level position)



Several Positions Available

Pay Grade: 15



Salary: $38,913 - $43,265



Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position



Recruitment Period: Until Filled



Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.



Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.



Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!


Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.



If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.



Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.



For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.



All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.


Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.


How To Apply

Consider applying with us today!


Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=266425&PostingSeq=1

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