Bookstore Manager

  • Baltimore City Community College
  • Baltimore, MD, USA
  • Oct 16, 2020
Full time   Other Administrative Positions

Job Description

Seeking a results-driven Bookstore Manager to be responsible for the overall management of the campus bookstore at Baltimore City Community College. The bookstore provides text and trade books, technology, and school supplies, college paraphernalia, and sundries -- what a college student needs to be successful in his/her studies as well as items to get them through the day. Manager must be knowledgeable of and be a resource for all departments, model exceptional customer service, drive sales, and be a skillful problem solver.

This position executes and provides leadership and oversight for all facets of bookstore operations including: hiring, training, supervising, developing and motivating team members; preparing and executing store operating plans; developing a robust e-commerce marketplace, establishing and enhancing strong campus relations; guiding course materials activities; maintaining a high-level of customer service throughout the store; delivering on general merchandise expectations; demonstrating expert-level knowledge of systems and strategies; and completing other necessary store activities as needed.

Preferred and Required Qualifications

Minimum Qualifications:

  • ***Seven (7) Professional References, including work and cell/home phone number should be uploaded as an additional document.***
  • Bachelor's Degree in Retail Management, Business Administration, or related field
  • Minimum of (7) year's Retail or related work experience to include Retail Management
  • General Bookstore experience
  • Proven experience with POS and inventory systems.
  • Strong customer service experience; strong organizational, time management and problem-solving skills; strong communication and presentation skills; strong analytical skills and financial acumen including Point of Sales (POS) system, general accounting, and cash counts
  • Advanced relationship building, a demonstrated ability to influence a team and customer outreach
  • General Computer Skills