Specialist II, Student Services & ID Center, Jordan Campus (Part Time)

Specialist II, Student Services & ID Center, Jordan Campus (Part Time)

Salt Lake Community College

Position Title: Specialist II, Student Services & ID Center, Jordan Campus (Part Time)

Open Internally or Externally: External

If faculty, tenure track status: Not Applicable

Reports to (title): Manger, Campus & Site Services (Jordan Campus)

Department: Student Services South Region

Requisition Number: P24109

Position Type: Replacement

Job Category: Part-Time Staff - Variable

FT/PT: Part-time

Initial Work Location: Jordan Campus

Starting Salary: $15.50-$16.24

Job Open Date: 10/23/2023

Job Close Date:

Open Until Filled: Yes

Priority Review Date:

Job Summary: This position reports to Campus & Site Services Manager and works under general supervision to ensure support for students, staff, and faculty at the (campus). The specialist assists students with all aspects of support ranging from admissions through graduation and transfer. The specialist assists in the printing of OneCards, accepts payments, operated a cash register, and connects student, staff, and faculty with additional resources, as needed. The specialist interfaces professionally with faculty and academic departments and with other college personnel in divisions including Student Affairs, Facilities, the Key Office, Auxiliary Services, Tutoring & Learning, Public Safety, and Information Technology who support the specialist’s assigned campus.This position is an (evening) shift at the Jordan Campus with an average of 24-28 hours a week and up to 125 hours a month.Hours for this position will be:Monday – 1:30 pm – 7:00 pmTuesday – 1:30 pm – 7:00 pmWednesday – 1:30 pm – 7:00 pmThursday – 1:30 pm – 7:00 pmFriday – 12:00 pm – 4:30 pm

Essential Responsibilities and Duties: Student Services – Assist students and prospective students in the following areas but not limited to:

• Participate in daily operations of the center. Respond courteously and promptly to in-person and telephone inquiries, serving diverse populations in a warm inclusive manner. Provide accurate, consistent information.
• Assist students with admissions applications, registration, records, transcripts, SLCC systems, and financial aid, provide information on the Center for Access and Disability services, printing, and other questions as needs arise.
• Assist in the processing of lost & found items, working in collaboration with Surplus Services.
• Participate in campus emergency training and assist in the event of campus emergencies.
• Be aware of institutional policies and procedures.
• Other duties as assigned.
  
  

OneCard Functions – Assist students, staff, and faculty in the following areas, including but not limited to:

• Respond courteously and promptly to in-person and telephone inquiries about the college, serving diverse populations in a warm inclusive manner. Provide accurate, consistent information.
• ID creation and issuance, cardholder account maintenance, transaction tracing, and troubleshooting.
• UTA; buss activation and data entry.
• Processing payments, BruinBucks, and replacement IDs.

This position will require critical thinking, teamwork, self-starting ability, timeliness, and dependability.

Essential Responsibilities and Duties Continued: This position will require critical thinking, teamwork, self-starting ability, timeliness, and dependability.

Minimum Qualifications:

• Ability to operate a computer and general office equipment.
  Basic computer literacy.
• Cashiering experience preferred, but not required.
• High School graduate or GED equivalent.

Preferred Qualifications: Experience specific to Higher Education.One (1) year post-high school education.One (1) year full-time (or equivalent) work experience.Basic computer proficiency including Microsoft Office Suite and computer-based information and scheduling systems.Knowledge and experience with Banner, Transact, Etrieve, and MySLCC programs.Bilingual, Spanish preferred.

Knowledge, Skills & Abilities: Required:• Able to communicate (reading, writing, and speaking) and work effectively with a wide range of diverse individuals• Strong interpersonal skills including tact, diplomacy, and flexibility to work effectively with staff, students, faculty, and the public to maintain good working relationships across the College.• Capable of explaining complex issues in a concise manner to students, staff, and faculty.• Able to work independently with minimal guidance and as part of a team.• Able to use professional phone etiquette.• Ability to establish priorities and manage multiple activities to meet the department’s needs.• Able to complete assignments with attention to detail and high degree of accuracy.• Able to communicate effectively with a broad range of diverse people, abilities, culture, and ethnic backgrounds, to maintain good working relationships across the college.• Ability to work with all groups in a diverse academic, socioeconomic, cultural, and ethnic background of community college students, faculty, and staff, including those with disabilities.Preferred:• A general knowledge of higher education policies, practices, and procedures.• Ability to take initiative in identifying and promoting development opportunities.• Bilingual – Spanish preferred, but not required.

Non-Essential Responsibilities and Duties:

Special Instructions: Resume and cover letter required. *Please indicate on your resume if your experience is full-time or part-time. Location: Jordan CampusThis position is an (evening) shift at the Jordan Campus with an average of 24-28 hours a week and up to 125 hours a month. Hours for this position will be: Monday – 1:30 pm – 7:00 pm Tuesday – 1:30 pm – 7:00 pm Wednesday – 1:30 pm – 7:00 pm Thursday – 1:30 pm – 7:00 pm Friday – 12:00 – 4:30 pm

SLCC Highlights: Salt Lake Community College is Utah’s largest open-access college with the most diverse student body in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah’s fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students’ lives to strengthen its surrounding communities. SLCC employees work at 11 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.Salt Lake Community College seeks and values contributions from each community member and welcomes new and diverse perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation come about when diverse voices can speak and collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving diverse students and being a model for inclusive and transformative education.

FLSA:

SLCC Information: Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.SLCC is a participating employer with Utah Retirement Systems (“URS”). In addition to URS, SLCC offers several other retirement account options.This position may require the successful completion of a criminal background check.


To apply, please visit: https://jobs.slcc.edu/postings/57236







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