Support Services Associate

  • Appalachian State University
  • Boone, NC, USA
  • Oct 04, 2023
Full time Other Administrative Positions

Job Description


Support Services Associate

Department: University Bookstore - Administration - 170500

Minimum Qualifications
Graduation from high school or an equivalent combination of education and experience.

License/Certification Required

Essential Job Functions
University Bookstore Rental distribution and retrieval,including: Sales floor and textbook resets. Checking in new products/books and restocking the sales floor. Using a computer to fulfill & check accuracy of orders. Picking and packing book orders. Distribution of orders. General Merchandise Online Order Processing.

Knowledge, Skills, & Abilities Required for this Position

Preferred Qualifications
Good communication skills – Customer service skills – Ability to multi task – Basic windows based computer skills – Ability to pick up unfamiliar computer programs easily

Work Schedule/Hours: The position is based on the needs of each semester.Specific Dates vary but General times needed are as follows:Textbook Distribution – all of January and AugustTextbook Retrieval – 3 weeks in May and DecemberTextbook Reset & Summer Distributions – Part of May, most of June and JulyGeneral Merchandise – Occasional help needed for yearly inventory, Summer online order fulfillment and Fall Football season merchandise restocking and Game day help.Normal Hours of Operations during Spring and Fall Semesters are:Monday – Thursday 8am – 6pm, Friday 8am – 5pm, Saturday 10am – 3pm, Closed SundaysSaturdays & Sundays are closed in SummerAs needed for up to 40 hours per week.
Anticipated Hiring Range:
Closing Date:

To apply, visit

Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

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