Box Office: The Schaefer Center

  • Appalachian State University
  • Boone, NC, USA
  • Oct 04, 2023
Full time Other Administrative Positions

Job Description


Box Office: The Schaefer Center

Department: Dir-Arts & Cultural Programs - 540300

Minimum Qualifications
High School diploma or equivalency and demonstrated possession of competencies necessary to perform the work.
Ability to pass a criminal background check.
Minimum 18 years of age.

License/Certification Required

Essential Job Functions
Working and assisting in a busy box office setting
Customer service (answering phones, greeting patrons, selling event tickets)
Working as ushers to ensure patrons are in the correct seats/pods
Greeting patrons and scanning tickets
Conducting security checks of bags and items brought into the facility prior to events
Assisting in set up and break down for events
Communicating event policies with patrons and the public
Assist Box Office Manager as needed

Knowledge, Skills, & Abilities Required for this Position

Preferred Qualifications
Genuine commitment to customer service
Strong interpersonal communication skills and a friendly demeanor
Computer skills in document/spreadsheet design, (Google Drive, Adobe suite, etc.)
Close attention to detail
Effective organization skills
Also, an ideal candidate will have customer service experience and knowledge of and ProVenue ticketing system.

Work Schedule/Hours: Preferred availability is 9am – 5pm. Weekends and nights as needed per scheduled events during An Appalachian Summer Festival.Length of employment May 15th – August 15th
Anticipated Hiring Range:
Closing Date:

To apply, visit

Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

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