Job Description
Appalachian ELITE Team - Event Staff
Department: Holmes Convocation Center - 170490
Minimum Qualifications
License/Certification Required
Essential Job Functions
Act as a frontline representative assisting with guests and staff at all entry points of the venue
Secure gates and access points to ensure guests do not enter without the appropriate ticket/credential
Direct fans around the venue and communicate venue policies to guests
Effectively answer guest questions with regards to wayfinding and assisting with mobile ticketing
Understand venue layout and policies and procedures
Respond to guests concerns in a respectful and calm manner and appropriately escalate issues to a supervisor
Assist with venue set-up procedures: including checking assigned areas for safety hazards, checking elevators, and delivering or setting up necessary equipment
Ticket taking, security, ushering, bag checking, patron screening, etc.
Knowledge, Skills, & Abilities Required for this Position
Preferred Qualifications
Someone who is available to work all App State home football games (This will include Saturdays and possibly some weeknights). The shifts will be around 8-9 hours.
Someone who enjoys helping and interacting with others in a kind and respectable manner
Someone who is very attentive to what is going on in their specific area instead of watching the game.
Someone who can recognize opportunities that may arise and seek out positive ways to handle the opportunities with excellent customer service.
Must be able to stand for long periods of time, walk up or down ramps and stairs during the events
Must be able to understand verbal and written communication.
Must possess good customer service skills.
Work Schedule/Hours: Days and Hours are based on event needs
Anticipated Hiring Range:
Closing Date:
To apply, visit https://appstate.peopleadmin.com/postings/40905
Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.
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Jobs at Appalachian State University.
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Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and employment opportunities at Appalachian State University and at other institutions of higher education in the region on www.AcademicCareers.com
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Employment at Appalachian State University
Appalachian State University’s beautiful setting in the Blue Ridge Mountains is more than a location. It profoundly shapes how our community lives, works and learns together.
Boone embodies “college town” in the best sense — a place where people say hello on the street and a vibrant downtown is just a block from campus. This may be the career destination you’ve been looking for.
As the premier public undergraduate institution east of the Mississippi, Appalachian State University prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all.
The Appalachian Experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and to embrace diversity and difference.
Located in the Blue Ridge Mountains, Appalachian is one of 17 campuses in the University of North Carolina System. Appalachian enrolls nearly 21,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.
Jobs at Appalachian State University.
When inquiring or applying for positions at Appalachian State University, please also reference AcademicCareers.com
Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and employment opportunities at Appalachian State University and at other institutions of higher education in the region on www.AcademicCareers.com
To receive email alerts when new jobs at Appalachian State University are posted, please sign up at new job openings at Appalachian State University.
