VA Educational Benefit ProcessorDepartment:
Office of Student Financial Aid & University Scholarships - 240500Minimum Qualifications
Graduation from high school or equivalency. Experience showing strong customer service skills, as well as excellent oral and written communication skills, are requiredLicense/Certification RequiredEssential Job Functions
The Veteran Affairs (VA) Educational Benefit Processor role is an important role to the Office of Student Financial Aid and University Scholarships. This role helps ensure that federal paperwork related to military-affiliated students is processed in a timely manner.
Knowledge, Skills, & Abilities Required for this PositionPreferred Qualifications
- Assist students who are eligible for education benefits in applying through the Department of Veteran Affairs
- Assist with monitoring use by Post-9/11 GI Bill students and be able to differentiate between tuition/fee payments to properly certify to VA
- Support the Student Accounts Department to identify students who are eligible for VA education benefits.
- Apprise supervisors of any internal problems which may affect service to VA students.
- Other duties and responsibilities as assigned.
- Maintain an inclusive environment that welcomes students and staff.
Prefer the ability to work well and effectively in a fast-paced environment.
Experience working with VA paperwork is preferred.
Knowledge of SCO reporting procedures and standards is preferred.
Experience with automated financial aid delivery systems (Banner/FAMS/SCT) is desirable, as is familiarity with report writing tools, such as BRIO, PL/SQL, or Web Focus.Work Schedule/Hours:
Monday through Friday, 40 hours per week, 8:00 a.m. to 5:00 p.m.Anticipated Hiring Range: Closing Date: To apply, visit https://appstate.peopleadmin.com/postings/42006
Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.Copyright ©2022 Jobelephant.com Inc. All rights reserved.
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