VA Educational Benefit Processor

  • Appalachian State University
  • Boone, NC, USA
  • Oct 04, 2023
Full time Other Administrative Positions

Job Description


VA Educational Benefit Processor

Department: Office of Student Financial Aid & University Scholarships - 240500

Minimum Qualifications
Graduation from high school or equivalency. Experience showing strong customer service skills, as well as excellent oral and written communication skills, are required

License/Certification Required

Essential Job Functions
The Veteran Affairs (VA) Educational Benefit Processor role is an important role to the Office of Student Financial Aid and University Scholarships. This role helps ensure that federal paperwork related to military-affiliated students is processed in a timely manner.

  • Assist students who are eligible for education benefits in applying through the Department of Veteran Affairs
  • Assist with monitoring use by Post-9/11 GI Bill students and be able to differentiate between tuition/fee payments to properly certify to VA
  • Support the Student Accounts Department to identify students who are eligible for VA education benefits.
  • Apprise supervisors of any internal problems which may affect service to VA students.
  • Other duties and responsibilities as assigned.
  • Maintain an inclusive environment that welcomes students and staff.

Knowledge, Skills, & Abilities Required for this Position

Preferred Qualifications
Prefer the ability to work well and effectively in a fast-paced environment.
Experience working with VA paperwork is preferred.
Knowledge of SCO reporting procedures and standards is preferred.
Experience with automated financial aid delivery systems (Banner/FAMS/SCT) is desirable, as is familiarity with report writing tools, such as BRIO, PL/SQL, or Web Focus.

Work Schedule/Hours: Monday through Friday, 40 hours per week, 8:00 a.m. to 5:00 p.m.
Anticipated Hiring Range:
Closing Date:

To apply, visit

Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Copyright ©2022 Inc. All rights reserved.

Posted by the FREE value-added recruitment advertising agency


Application Details (to apply use the Apply Now button below.)

Please apply using the "Apply Now" button in each job posting.


Jobs at Appalachian State University.

When inquiring or applying for positions at Appalachian State University, please also reference

Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and employment opportunities at Appalachian State University and at other institutions of higher education in the region on

To receive email alerts when new jobs at Appalachian State University are posted, please sign up at new job openings at Appalachian State University.