Job no: 499392
Work type: Full-time
Location: District Office - One Main Place
Work Schedule: Monday-Friday (8:00-5:00)
Associate Director-Financial Aid
Job Title Code
Salary Range (Full-Time)
$69,000.00 - $79,350.00 (dependent on experience and other considerations)
This position is responsible for managing financial aid processes and staff ensuring a strong commitment to customer service and problem solving. Provides strategy, resource planning, coordination and execution of projects and analytics.
Required Knowledge, Skills & Abilities
Experience in organizing, planning and directing the daily activities of a department or organization. Advanced knowledge in developing, managing and implementing departmental processes and procedures to meet vision, mission and goals of the organization. Ability to drive implementation of key initiatives following policies and procedures. Must be able to keep up to date on best practices and technological advancements in area of responsibility through professional development opportunities. Ability to solve complex problems and deal with a variety of concrete variables in situations where only limited standardization exists. Able to provide leadership that encourages employee productivity and efficiency. Advanced experience developing both short- and long-term strategies that meet business needs. Ability to function in a high-energy, fast-paced, ever-changing environment while maintaining a professional demeanor. The ability to lead committees and tasks forces to improve service and quality. Must be able to develop and maintain constructive and cooperative working relationships with individuals of diverse backgrounds, both internal/external to the organization, with representatives of the community, employee and public interest groups to meet the business goals. Must have excellent interpersonal skills that are demonstrated by being articulate, direct and forthright, and serving as a collaborative and decisive team member and a strategic thinker with a broad perspective. Ability to make clear consistent transparent decisions, act with integrity, and distinguish relevant from irrelevant information in the decision-making process. Demonstrated organizational skills in planning, directing and prioritizing multiple and complex assignments and projects simultaneously and to rapidly respond to shifting priorities or challenging situations. Ability to maintain confidentiality and high ethical standards. Must have strong verbal and written communication skills with the ability to present and communicate with diverse, multicultural individuals within the organization and business community. Strong knowledge and experience in providing effective customer service. Knowledge and experience in supervision and forecasting/managing a budget.
Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.
Minimum Knowledge and Experience
Master’s degree or higher in related field plus two (2) years of experience working in related field. Must have valid driver’s license. Official transcripts will be required. *** Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***
Essential Duties and Responsibilities
Responsible for providing leadership in the administration of financial aid programs and procedures to ensure effective management and compliance with federal, state, and institutional financial aid policies and regulations for traditional and nontraditional students. Job duties/responsibilities may include one of more functional areas such as awards management, compliance, communication, training and outreach, etc. Responsible for developing strategies and procedures that maximize the use of financial aid dollars to promote the recruitment and retention of students at DCCCD. Performs complex, highly responsible and confidential administrative duties, in area of responsibility, requiring broad experience and comprehensive knowledge of financial aid guidelines and organizational policies and procedures. Develops strategies that are in compliance with federal and state regulations that align with the institution’s objectives for enrollment retention and new student recruitment by keeping current on changes that affect the administration of financial aid. Builds and maintains collaborative working relationships with stakeholders and constituents internal/external to the DCCCD community network in order to provide guidance and counseling to students and/or parents regarding financial aid opportunities. Assists in operational procedures such as auto packaging awards, award adjustments, and loan processing as applicable. Assists with the implementation and maintenance of financial aid policies and procedures. Assists with research projects and in the completion of federal, state and district reports. Supports the development and evaluation of financial aid training materials and programs. May analyze a variety of financial aid functions and provide constructive feedback regarding program compliance and/or coordinate compliance evaluation audits. Maintains records and complete reports accounting for all funds received and disbursed by the Financial Aid Office. Communicates and expresses ideas effectively both orally and in writing with individuals from diverse backgrounds within the DCCCD community network using appropriate methods based on audience. Responsible for utilizing computer technology to access data, maintain records, generate reports and communicate information. Responsible for supervising and mentoring employees. Provides excellent customer service. Completes required DCCCD Professional Development training hours per academic year. Performs other duties as assigned.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.
Advertised: Central Standard Time
Applications close: Central Daylight Time
When inquiring or applying for this position, please also reference AcademicCareers.com
Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and employment opportunities within the Dallas County Community College District and at other institutions of higher education in the region on www.AcademicCareers.com