Network Infrastructure Engineer

  • Augusta University
  • Augusta, GA, USA
  • Aug 04, 2023
Full time Computer & Web Services, Info Technology

Job Description


Network Infrastructure Engineer

Job ID: 261496
Location: Augusta University
Full/Part Time: Full Time


About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 9,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today.


Augusta University- Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

College/Department Information

The Division of Information Technology's mission at Augusta University is to anticipate and respond effectively to a changing world with agile, innovative, robust, and secure services that educate and inspire students, empower clinicians, educators, researchers and administrators, advance learning, discovery, and care.

Job Summary

The Network Infrastructure Engineer role is to ensure the stability and integrity of in-­house voice, data, video, and wireless network services. This is achieved by planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization. In addition, the DVNSE 2 will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion and provide end user training where required.


Responsibilities to include but not limited to:


Strategy & Planning
Collaborate with executive management and department leaders to assess near- and long-term network capacity needs. Create and maintain documentation as it relates to network configuration, network mapping, processes, and service records. Develop, implement and maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery.

Acquisition & Deployment
Design and deploy company LANs, WANs, and wireless networks, including servers, routers, switches, UPSs, and other hardware. Design, implement, and support firewalls site to site VPNS and remote-access VPNS. Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry. Oversee new and existing equipment, hardware, and software upgrades. Interact and negotiate with vendors, outsources, and contractors to secure network products and services.

Operational Management
Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes. Monitor network performance and troubleshoot problem areas as needed. Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices. Ensure network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances. Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information. Monitor and test network performance and provide network performance statistics and reports. Participate in managing all network security solutions.

Other Duties
Performs other duties and projects as assigned.

Required Qualifications

Bachelor's degree from an accredited college or university in Computer Science, Engineering, or a related discipline with a minimum of three years of applicable experience administering complex LAN/WAN environments. OR Associate degree from an accredited college or university in a related field of study with a minimum of seven years of relevant work experience.

Preferred Qualifications

Industry-related experience as a Senior Network Engineer or Network Administrator. Professional certification (e.g. CCNP, CCDP). Solid background in network administration and architecture. In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF). Familiarity with access control models and network security. Experience with network diagnostic, monitoring and analysis tools (e.g. SolarWinds network tools). Solid understanding of network operating systems (Cisco IOS). Sharp troubleshooting skills. Ability to work independently.
Organizational and mentoring skills.

Knowledge, Skills, & Abilities

Proven experience and success with LAN, WAN, and WLAN design and implementation. Proven experience with network capacity planning, network security principles, and general network management best practices. Expert knowledge of core routing and switching design principles, best practices, and related technologies. Experience in implementing and managing voice over IP (VoIP) systems desired. Working technical knowledge of current network hardware, protocols, and Internet standards, including routers, switches (layer 2/3), firewalls, remote access, DNS, BGP, OSPF, EIGRP, VLAN, QoS, DSL, Frame Relay, and Metro Ethernet. Three to Five three to five years of experience designing, implementing, managing and supporting enterprise level IP networks that include support of a heterogeneous distributed desktop computing environment required. Excellent hardware troubleshooting experience. Extensive application support experience with network monitoring and analysis software. Competence with testing tools and procedures for voice and data circuits.


Shift: Days; Monday-Friday (Work outside of normal business hours may be required).
Pay Grade: 20

Salary: $55,869.00 - $65,000.00

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.



All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."


Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.


How To Apply

Consider applying with us today! search job ID:261496.


Select University Faculty & Staff > External Applicants if you are a candidate from outside the university.


Select University Faculty & Staff > Internal Applicants if you are a current university employee.



If you need further assistance, please contact us at 706-721-9365.


To apply, visit

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