Job Description
Position Title: Computer Support Technician
Job Description:
ESSENTIAL DUTIES
- Provide technical support for campus technology at the help desk.
- Resolve and route help desk tickets, provide resolution to end users, provide training and documentation of standard technology uses and issues.
- Support the scheduling, distribution and inventory of technology items to clients.
- Support the operation of campus telephone switchboards.
- Assist in deployment of campus technology updates.
- Update all technology knowledge base articles, training and procedures manuals.
- Perform other duties of a similar nature or level.
Knowledge, Skills and Abilities:
- Hardware and software troubleshooting Mac, Windows, presentation technology, network and telephone services
- Customer service and training experience
- Analytical and problem-solving
- Organizational and multi-tasking skills
- Technical writing
- Communication, interpersonal skills as applied to interaction with coworkers, administration, student and the general public
Required Qualifications
- Bachelor's degree in computer related field
- Or equivalent combination of education and experience sufficient to successfully perform the essential duties.
Preferred Qualifications
Physical Demands
- Sedentary Work
- Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
FLSA Non-Exempt
Additional Demands
Hours of Work
Application Details
To view more information and to apply please visit: https://mwsu.peopleadmin.com/
Jobs at Missouri Western State University. When inquiring or applying for positions at Missouri Western State University, please also reference AcademicCareers.com
Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and professional and administrative staff employment opportunities at Missouri Western State University and at other institutions of higher education in the region on www.AcademicCareers.com
To receive email alerts when new jobs at Missouri Western State University are posted, please sign up at new job openings at Missouri Western State University .
Missouri Western State University is a comprehensive, state-supported institution serving more than 5,000 students on a beautiful 744-acre campus about 45 minutes north of Kansas City. Missouri Western is an active partner in the educational, economic, cultural, and social development of the people and region it serves. A distinct focus on applied learning and applied research is a hallmark of the innovative teaching and learning environment.
At Missouri Western, Griffons Succeed!
Missouri Western State University has a proud tradition of providing a high quality, affordable education to students in the state of Missouri and beyond. We are a four-year, state-supported institution providing a variety of degree programs and offering professional master’s degrees, four-year baccalaureate degrees, two-year associate degrees, pre-professional transfer programs and one-year certificates. In addition, the University offers seminars, conferences and workshops suited to the needs of the community.
Students come from throughout the United States and more than 25 countries. And our alumni live and work around the world. From its humble beginnings in 1915, Missouri Western continues to deepen its impact on the community, region, nation and world.
Accreditation
Missouri Western is accredited by the Higher Learning Commission (HLC), one of the six regional accrediting associations in the United States. HLC accredits institutions of higher education in 19 states and has approximately 1,000 member institutions.
Accreditation supports our ongoing focus on institutional improvement, ensures that we remain accountable to our constituencies, and provides us with a broad framework for action as we work to achieve our mission.
Missouri Western’s accreditation was reaffirmed on January 24, 2017 and participates in the Open Pathway. We value the insights provided through the accreditation process and seek to use this information to strengthen our institution.
Missouri Western is a member of the National Council for State Authorization Reciprocity Agreement (NC-SARA), which provides a voluntary, regional approach to state oversight of postsecondary distance education. When states join SARA, they agree to follow uniform processes for approving their eligible institutions’ participation. They also agree to deal with other states’ SARA institutions in a common way when those institutions carry out activities in SARA states other than their own. For a list of schools holding NC-SARA membership, please click here.
Specialized accreditations include:
- Association to Advance Collegiate Schools of Business, AACSB International
- Commission on Accreditation for Health Informatics and Information Management Education
- Commission on Accreditation in Physical Therapy Education
- Commission on Collegiate Nursing Education
- Council for the Accreditation of Educator Preparation
- Council on Social Work Education
- Engineering Technology Accreditation Commission of ABET
- National Accrediting Agency for Clinical Laboratory Science
- National Association of Schools of Music
Missouri Western also has the All-Steinway School designation, the American Chemical Society curriculum approval, and the American Bar Association approval.
When inquiring or applying for positions at Missouri Western State University, please also reference AcademicCareers.com
Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and professional and administrative staff employment opportunities at Missouri Western State University and at other institutions of higher education in the region on www.AcademicCareers.com
To receive email alerts when new jobs at Missouri Western State University are posted, please sign up at new job openings at Missouri Western State University .
