Job #: G620
Posted Date: December 17, 2019
Closes On: Open Until Filled
Job Title: IT Specialist
Status: Regular Full Time
Benefits Eligible: Yes
Laboratory/Department: Information Technology
The IT department operates and maintains the Institute's core computing infrastructure and provides technical support services to labs and administrative departments.
Provides support to end users on a variety of issues in a unique BYOD (bring-your-own-device) environment. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Resolves issues using language that conveys technical information to non-technical end-users. Documents, tracks and monitors the problem to ensure a timely resolution. Collaborates/escalates with IT colleagues when necessary to resolve issues.
Physical Requirements: This position requires constant grasping, hearing, keying, seeing, talking, analyzing, communicating, reading, reasoning, writing and working inside.
When inquiring or applying for this position, please also reference AcademicCareers.com
Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and employment opportunities within the Dallas County Community College District and at other institutions of higher education in the region on www.AcademicCareers.com