Job no: 499164
Work type: Full-time
Location: Cedar Valley
Work Schedule: Monday-Friday 8:00-5:00 (Some nights and weekends)
Job Title Code
Salary Range (Full-Time)
$3,583.33 mo. - $4,120.83 mo. (dependent on experience and other considerations)
The responsibilities of this position include assisting students and families with financial aid options and processing federal, state and institutional financial aid applications in accordance with federal, state and college regulations.
Required Knowledge, Skills & Abilities
Strong verbal and written communication skills as well as interpersonal skills to support interaction with staff and/or students from diverse backgrounds. Ability to work accurately and pay close attention to details; ability to apply critical thinking skills and ability to perform multiple tasks with frequent interruptions. Ability to utilize computer technology to input/access data, maintain records, review and generate reports. Strong knowledge and experience providing effective customer service.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. Specific vision abilities required by the job include ability to distinguish the nature by using the eye.
Minimum Knowledge and Experience
Bachelor’s degree or higher plus three years of experience in financial aid or related industry or Associate’s degree plus five years of experience in financial aid or related industry or high school graduate plus seven years of experience in financial aid or related industry. One year supervisory experience required. Official transcripts will be required. ***Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***
Essential Duties and Responsibilities
Counsel students regarding eligibility requirements. Evaluate documents (may include interviewing the student) to determine eligibility and financial impact. Informs student of all options available. Assists with the coordination of federal/state requirements associated with each option. Assist with online completion of student financial aid request forms. Responds to student and departmental inquiries. Handles issues that have been escalated by the first level of contact. Researches problems and recommends solutions within approved District, state and local guidelines. Review student files periodically for accuracy and completeness. Takes appropriate action to correct errors and make adjustments. Assists the Director with awarding, disbursing and reports. Assists with guidance and support to financial aid staff through their day to day activities. Maintains an office schedule for the front counter, breaks and days off for financial aid staff. Attends meetings and supervises staff in the absence of the Financial Aid Director. Assists with the coordination and awarding of college specific, awards, i.e., campus scholarships. Supervision: Responsible for the selection, training, coaching, development and evaluation of assigned full time staff. Performs other related duties as assigned.
Advertised: Central Standard Time
Applications close: Central Standard Time
When inquiring or applying for this position, please also reference AcademicCareers.com
Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and employment opportunities within the Dallas County Community College District and at other institutions of higher education in the region on www.AcademicCareers.com