POSITION TITLE: Director of Student Records/Registrar
- Oversight and supervision of all operations, of the Office of the Registrar.
- Creation of the academic calendar and work with program chairs and directors in creation and distribution of the course offerings, and assignment of classrooms.
- Oversee registration and schedule-related functions including set-up and coordination of new student registrations with the faculty and various administrative offices.
- Maintenance and updating of student records including but not limited to:
- oversight of the University’s student information system.
- processing course registrations, add/drop, withdrawal, and other schedule changes.
- collecting, approving and posting course grades, including e-grades.
- oversight of degree audits, evaluation of graduation applications and confirmation of graduates.
- evaluation of transfer credit in collaboration with program chair/director.
- determining and distributing semester reports on academic standing for students who achieve academic honors as well as those in academic jeopardy.
- coordinating and communicating decisions on appeals for academic forgiveness.
- Provide oversight and support in issuing and evaluating transcripts.
- Ensure institutional compliance with academic policies and procedures, internal and external.
- Support the reporting requirements of areas/programs
- Assess and make recommendations on processes that will keep the Office of the Registrar up-to-date and running smoothly.
- Work closely with the VP of Enrollment Management and Retention, Director of Financial Aid, and VP of Academic Affairs.
- Maintains and upgrades the University's academic information infrastructures including academic records archives, on-line student database, voice response system, World Wide Web and other electronic databases and information systems.
- Establishes and implements short- and long-range department goals, objectives, policies, and operating procedures; monitors and evaluates program effectiveness; effects changes required for improvement.
- Develops and publishes major University information documents including, but not limited to, University Catalogs and class schedules.
- Performs miscellaneous job-related duties as assigned
- Bachelor's Degree and four years' related experience required; Master's degree preferred.
- Four (4) years of relevant full-time experience required, preferably working in a registrar's office.
- Person with high integrity and able to communicate well with university constituencies.
- Demonstrated successful experience with Jenzabar is strongly preferred. Must have knowledge and proficiency with the National Association of Intercollegiate Athletics, National Student Clearinghouse, and National Student Loan Data System, and Veterans Administration
- Exemplary organizational qualities
Knowledge, Skills, & Abilities:
· Management experience; able to work with teams.
- Thorough knowledge of federal and state laws related to education records and the institutional responsibility for compliance.
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
- Knowledge of planning and scheduling techniques
- Database management skills. Skill in the configuration and use of computerized database programs
- Ability to evaluate and edit the content, structure, and format of a range of written material.
- Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
- Ability to develop, plan, and implement short- and long-range goals.
- Knowledge of organizational structure, workflow, and operating procedures.
- Ability to maintain confidentiality of records and information.
- Knowledge of records archiving and/or retrieval.
- Ability to provide technical advice and information to faculty in area of expertise.
- Ability to analyze course prerequisites, certification, and/or curriculum/graduation requirements.
- Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
- Knowledge of student registration, academic, and residency requirements.
- Outstanding interpersonal and community relations skills and the ability to communicate and work effectively within a diverse community.
- Employee development and performance management skills.
- Knowledge of records retention and/or destruction policies and procedures.
- Ability to provide professional direction, guidance and counsel to publications editors.