Financial Aid Coordinator

  • California College of the Arts
  • San Francisco, CA, USA
  • Oct 08, 2019
Full time   Business/Financial Affairs/Financial Aid

Job Description


Financial Aid Coordinator

San Francisco

Under general direction of the Assistant Director of Financial Aid, the Financial Aid Coordinator provides administrative, technical, and advising support for the financial aid staff. The Financial Aid Coordinator will also manage the Named and Endowed Scholarship awarding and review process. Position is located on the San Francisco campus.


30% of time

  • The position will work closely with the Assistant Director and ETS to manage all data transmissions with the Department of Education; including testing, interfacing with COD, ISIR processes, etc.
  • Serves as secondary processor for informer/database reporting, manages cleanup report preparation.
  • Coordinates the processing of applications including monitoring of data entry of financial aid application materials and preparation of files for review.
  • Oversees all application and communication flow for financial aid applicants.
  • Responsible for document tracking and basic analysis of income documentation for completion and accuracy.

30% of time

  • Performs routine automated file upload/download process with federal databases.
  • Serve as quality assurance for submitted electronic documents.
  • Prepares electronic linking to student files and routes information forward for counselors to review.

30% of time

  • Handle routine financial aid inquiries, drop in advising questions, status inquiries and follow-ups by phone, email and in person.
  • Schedule meetings with financial aid counselors, checking multiple calendars for availability.
  • Order office supplies and maintain supply of financial aid applications, brochures and forms.
  • Frontline receptionist for Enrollment Services Center providing general information and forms pertaining to Student Records and Student Accounts.

5% of time

  • Coordinate private scholarship database and advertises information to students.
  • Manage financial aid additional resources page on portal.
  • Perform routine adjustments of financial aid disbursements.
  • Prepare financial aid paperwork including: followup letters and Exit Interview packets.

5% of time

  • Other duties as required


San Francisco
Additional Locations

Preferred and Required Qualifications


  • Bachelor's degree or equivalent. Computer proficiency a must, i.e. PC Windows applications: MS Excel, Word, and Google Suite. Must demonstrate attention to detail, working with a high degree of accuracy, strong organizational skills, strong record keeping skills, and the ability to articulate and disseminate complex information to multiple audiences. Strong customer service and interpersonal skills a must. Excellent oral and written communication skills required. The ability to multi-task with a high level of efficiency and adjust to varying assignments and workloads a plus. Demonstrate ability to work independently and self-initiate general responsibilities, but also work in a team environment.


  • Experience in a financial aid office or a higher education setting;
  • Knowledge of Federal Title IV and state financial aid requirements
  • Familiarity with needs analysis methodology, application, and verification process
  • Knowledge of financial aid software and tools, including CSAC Web Grants, NSLDS
  • Experience with integrated student information systems (Datatel Colleague), document imaging (ImageNow), and Workday.

Application Details

Application Instructions
Applicants are required to attach a cover letter and resume. Incomplete applications will not be considered. Recommended document file formats are Word or PDF. If there are multiple attachments, we recommend compressing/zipping your files into a zip format file. There is also a place in the application for you to provide a link to large documents. Please submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions.

Application Deadline
For staff positions, screening begins immediately and continues until the position is filled.

EEO Statement
As an educational and cultural institution, California College of the Arts has a responsibility to provide access and opportunities for all people, with special attention to supporting groups historically underrepresented in higher education.

We believe that a culturally diverse campus is integral to academic excellence, and our student, faculty, staff, and trustee bodies should reflect the diverse world in which we live, with attention to race, ethnicity, religious creed, national origin, age, sex, sexual orientation, gender identity or expression, and ability.

California College of the Arts is an equal opportunity employer and encourages applications from individuals who will contribute to its diversity.

Please address any questions to

To apply, visit

Founded in 1907, California College of the Arts (CCA) is an independent art college with 21 undergraduate programs in architecture, design, fine arts, visual studies, and writing. The college also has graduate programs in architecture, comics, curatorial practice, design, design strategy, film, fine arts, visual and critical studies, and writing. Through these programs, the college has created a dynamic and interdisciplinary environment. Diverse cultural perspectives enrich the CCA community and the college believes that continuing to expand the horizons of the students and faculty is essential to achieving its educational objectives. With campuses in Oakland and San Francisco, CCA currently enrolls 1,950 full-time students.

When inquiring or applying for this position, please also reference

Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and employment opportunities at the California College of the Arts and at other institutions of higher education in the region on

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