Employee Relations Specialist

  • Western University of Health Sciences
  • Pomona, CA, USA
  • Dec 16, 2022
Full time Human Resources & Affirmative Action

Job Description


Employee Relations Specialist

Posting Number: A00537
Position Status:
Department: 5701-Human Resources

Classification Series Title:

Classification Pay Scale
In compliance with SB 1162, Western University of Health Sciences is providing a pay scale for this position. The pay scale reflects the minimum and maximum target for new hire salaries for this position. Within this range, the individual pay is determined by a variety of factors, including but not limited to job-related skills, experience, relevant education or training, and work location. Please note that the compensation details listed reflects the base salary only.


Job Summary
Under the supervision of the Executive Director of Human Resources, this position will address issues related to employee relations, complaints, grievances, claims, and cases and assist in meeting applicable standards, regulations and best practices. Conduct review and investigations of alleged student, faculty, staff, and outside third-party misconduct, including but not limited to the preparation of comprehensive reports of investigations, findings, recommendations for appropriate action, and consulting campus administrators to facilitate recommendations and proposed sanctions. Serve as a Deputy Title IX Coordinator. Advise supervisors on employee performance management and counseling/corrective actions. Conduct and coordinate training programs related to employee relations and organizational development. Address inquiries from government agencies (e.g. EEOC, EDD, FEHA). Administration and case management of leave of absences, workers' compensation, disability accommodation, terminations, wage and hour, and other employee services in compliance with regulatory requirements. Maintain regular and consistent work site attendance, including but not limited to working evenings, weekends and/or holidays, as needed.

Knowledge, Skills and Abilities
Individual must possess the knowledge, as well as the following skills and abilities and be able to perform the essential functions of the job, with our without reasonable accommodation, using some other combination of skills and abilities.

1. Working knowledge of Human Resources/Employee Relations best practices, compliance with employment laws and regulations.
2. Strong computer/technology proficiency including Microsoft Office applications, HRIS and Internet.
3. Ability to effectively conduct investigations and remain neutral.
4. Demonstrated superior judgment with ability to approach complex problems logically and systematically.
5. Outstanding attention to detail and follow-through skills.
6. Experience dealing with sensitive information and ability to maintain confidentiality.
7. Strong organization, planning, analytical and problem resolution abilities.
8. Exceptional teamwork with excellent verbal and written communication skills.
9. Ability to work independently with minimal supervision; prioritize and complete tasks while working under deadlines in a fast-paced environment.
10. Excellent customer focus and service skills.
11. Highly effective verbal and written communication skills, including the ability to give presentations/conduct trainings.

Required Qualifications
• Experience: Three – five years conducting investigations or handling employee relations matters. Ability to conduct effective presentations.

Preferred Qualifications
• Certification in Human Resources
• Experience in an environment of higher education or campus setting.
• Knowledge of civil rights laws and regulations.
• Familiarity/experience with risk management, dispute and conflict resolution preferred.
• Title IX experience

Posting Date: 07/19/2022
Closing Date:
Open Until Filled:

Special Instructions to Applicants

Essential Job Duties

Essential Job Duties

Job Duty

1. Develop an investigation plan for each HR complaint and/or grievance; Contact involved parties and provide them with information about the investigation process; Interview complainants and respondents; Identify and interview witnesses; Gather and secure relevant documentation; Identify other information that would be helpful to the case adjudicator and the appeal officer.
2. Communicate, consult regularly and provide updates to Director of ER and other staff members, as appropriate.
3. Provide detailed, unbiased and comprehensive reports to the Director of ER and the appeal officer; Maintain accurate and thorough records and notes of investigatory process that describe evidence and proposed sanctions related to confirmed violations.
4. Guide and counsel supervisors on proper management of employee complaints and grievances that involve inter-personal issues.

Percentage Of Time

Job Duty

Deputy Title IX Coordinator:
5. Present information to educate students, faculty, and staff on the University’s policies and procedures on anti-harassment and discrimination. Train constituents on services available related to prevention and intervention of misconduct. Deliver other training as needed.
6. Assist law enforcement personnel and University security officers in handling reports and complaints of sexual assault and related misconduct. Provide testimony related to matters regarding student, faculty, and staff misconduct to outside agencies.
7. Recommend appropriate changes and updates to the University’s anti-harassment and discrimination policy and procedures, as well as other policies of the Office of Human Resources.
8. Stay abreast of current developments in the field of investigations and changes to applicable regulations (such as Title VI, Title VII, Title IX, and Clery Act).

Percentage Of Time

Job Duty

Employee Relations/Performance Management:
9. Advise departments, faculty and staff on a broad spectrum of employment issues, such as but not limited to leave of absence, workers’ compensation, performance management, wage and hour, and policies & procedures of the Office of Human Resources.
10. Represent WesternU at EDD, EEOC, work comp, and other agency hearings.
11. Assure University compliance with federal, state, and public agency monitoring and reporting requirements including administration of harassment, discrimination, Title IX training and other mandated polices.
12. Administer work environment surveys such as The Chronicle and climate surveys under Title IX.
13. Administer and manage leave of absences, workers’ compensation claims, terminations, exit meetings, and related tasks in coordination with employment, payroll, grants and research, benefits, international programs, and other departments as appropriate, including responding to unemployment claims.
14. Process and maintain records of educational tuition reimbursements and tuition remissions.
15. Process and respond to subpoena for records and employee requests for record review.

Percentage Of Time

Job Duty

Other duties as assigned.
This position description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the employee may perform other duties and responsibilities as required.

Percentage Of Time

Describe Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions.

Duties are normally performed in a typical office setting. The noise level in this setting is typically low to moderate.

To apply, visit https://jobs.westernu.edu/postings/22672

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