Admissions Counselor

  • Augusta University
  • Augusta, GA, USA
  • Dec 04, 2022
Full time Admissions/Retention/Enrollment Mgmt.

Job Description


Admissions Counselor

Augusta University

Admissions Counselor

About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 9,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today.

Augusta University -

Our Health Sciences Campus:
1120 15th Street, Augusta, GA 30912

Our Summerville Campus:
2500 Walton Way, Augusta, GA 30904

Job Summary
This position represents Augusta University at both on and off-campus programs and events to prospective students, parents, high school counselors and other individuals and organizations. The purpose of this position is to recruit students to the university, which requires strong verbal and written communication skills. The position also requires the ability to counsel prospective applicants on the admissions process and various academic opportunities available at the university for diverse populations of students. The ability to communicate effectively with students, parents, school counselors, faculty and campus partners is crucial to the success of future enrollment at the university. Communication and counseling can be in-person, by phone, through e-mail or text. Admissions Counselors must be willing to work a flexible schedule and be able to work independently with undergraduate applicants to resolve circumstances, complaints, appeals, deferrals and admissions denials. Admissions Counselors coordinate their own territory and special student population recruitment plan, which will include scheduling, reporting and interpreting data, and strategizing recruitment efforts to meet future enrollment goals. Counselors will coordinate, staff and implement special events and programs within their designated geographic territories and special student populations.

Responsibilities include, but are not limited to:
Represent Augusta University at on and off-campus, day and evening programs to include high school visits, college fairs, and informational sessions to prospective students, parents, secondary school counselors, and other individuals or organizations.
University enrollment is dependent upon the communication skills and recruitment efforts/strategies of the Admissions Counselor. Must be able to respond to a variety of questions regarding the admissions and selection process. Must be able to make executive decisions regarding the admissions process and requirements in the absence of a supervisor.
Maintains communication with prospective students via phone, in-office, e-mail, text or social media through all stages of the recruitment cycle and admissions process. Tracks communication in customer relationship management system. Must be able to build a rapport with diverse populations of students and is responsible for counseling prospective applicants on the admissions process, academic opportunities available and financial assistance options.
The Admissions Counselor creates, coordinates, and implements a strategic territory recruitment plan which includes scheduling visits and events; reporting and analyzing data; and, implementing recruitment plans in an effort to meet projected enrollment goals. Prepares and distributes monthly reports on recruitment efforts to Associate Director and Director of Admissions. Must be detail-oriented.
Responsible for the development and delivery of on and off-campus programs and events in assigned geographic territory and special student population.
Specific assignments can include: website maintenance, social media management, travel planning, diverse student recruitment, dual enrollment recruitment, assistance with transfer recruitment efforts, coordination of small and large-scale events.
Perform all other job-related duties as assigned.

Required Qualifications
Bachelor's degree from an accredited college or university. Must be willing to travel and work a flexible work schedule at certain times of the year depending on the admissions cycle.

Preferred Qualifications
Preference given to candidates having worked in higher education, counseling, public relations, sales, or marketing.

Knowledge, Skills, & Abilities
Strong interpersonal, written and verbal communication skills
Valid driver's license required
Ability to travel and work a varied schedule with flexible hours
Ability to cover travel cost, with reimbursement occurring after the fact required
Demonstrated ability to work with a wide range of people and commitment to diversity
Demonstrated ability to efficiently and effectively solve problems and initiate and implement projects independently
Knowledge of Microsoft Office environments
Willingness to learn Slate and Banner and how to manage CRM
Ability to maintain confidentiality

Shift: Days; Monday - Friday (work outside of the normal business hours will likely be required of an employee in an exempt level position)

Salary to be commensurate with qualifications of selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: 9/21/22 - Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Requirement Retirement), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Credit Check
This position will require the acquisition of a P-Card and/or handle cash, credit or other sensitive information and will require a satisfactory Consumer Credit check as a condition of employment.

Driver's License Statement
The Human Resources Division will request a driver's history report for the identified top candidate(s) for this position. We will initiate this through our Background Check Vendor; this report will come from the Department of Motor Vehicles. The selected candidate must have a valid driver's license.

Other Information
This position is also responsible for promoting a customer friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner everyday with patients and families for success."

Augusta University is a tobacco free environment and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply
Consider applying with us today!

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365

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