Student Success Counselor

  • Western University of Health Sciences
  • Pomona, CA, USA
  • Nov 10, 2022
Full time Student Affairs

Job Description


Student Success Counselor

Posting Number: F00556
Position Status:
Department: 1802-College of Graduate Nursing

Job Summary
The Counselor will serve as a faculty member at the Assistant Professor level for the College of Graduate Nursing and will participate in college and university committees. The Counselor interacts with students, healthcare faculty, professional staff, and other program personnel to enhance and facilitate the progression, and graduation of students. In addition, the Success Coach strives to ensure the highest levels of student outcomes and program satisfaction are achieved.

Knowledge, Skills and Abilities
Individuals must possess the knowledge, as well as the following skills and abilities or be able to perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
1. Ability to read, analyze, and interpret reports
2. Ability to solve practical problems and deal with a variety of situations
3. High-level written and oral communication skills to accurately present information persuasively, professionally, and accurately to groups of people
4. Entrepreneurial aptitude
5. Confidence, resilience, strong organizational skills, exceptional persistence, a high level of commitment, and the ability to guide and motivate others
6. Positive attitude, high level of energy, and enthusiasm
7. Ability to perform multiple tasks efficiently and effectively
8. High degree of integrity, professionalism, and confidentiality
9. Self-directed, with the ability to adapt to changing needs and priorities on a daily basis
10. Ability to work variable hours, including some evenings and weekends

Required Qualifications
1. EDUCATION: Must possess a graduate degree in education, nursing, or a related field.
2. EXPERIENCE: Two years of teaching experience in higher education, current knowledge of educational practices.

Preferred Qualifications

Posting Date: 11/07/2022
Closing Date:
Open Until Filled:

Special Instructions to Applicants
Candidates will be required to submit three recommendation letters from professional references at an appropriate time in the interview process.

Essential Job Duties
Essential Job Duties

Job Duty
Coaching and Advising
1. Provides proactive and developmental coaching/advising for all active students.
2. Actively initiates and continues ongoing guidance to students whose grades, attendance, and/or personal barriers put them academically at risk.
3. Communicates concerns about student progress to the student, faculty members, and administration in conjunction with coaching efforts and strategy.

Percentage Of Time

Job Duty
Teaching Academic Writing
4. Assists students in academic writing, test-taking strategies, and study skills.
5. Consistently stays engaged with students in order to promote success by using forums such as one on one meetings, phone calls, face-to-face video chat, and success seminars.
6. Monitors progression in courses.

Percentage Of Time

Job Duty
Student Support
7. Acts as a liaison for student(s) in matters related to academic appeals, readmission requests, grievances, etc. affecting a student’s progress through the program
8. Appropriately documents communication with students and maintains all required student population reports

Percentage Of Time

Describe Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions.

Duties are normally performed in a typical office setting. The noise level in this setting is typically low to moderate.

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