Admissions Counselor (Chicago Campus)

  • Adler University
  • Chicago, IL 60602, USA
  • Nov 10, 2022
Full time Admissions/Retention/Enrollment Mgmt.

Job Description



Under the general guidance of the Director of Admissions, the admissions counselor oversees all aspects of the admissions and recruitment process. The admissions counselor leverages industry knowledge and best practices to promote the mission and vision of the Office of Admissions and the institution.  Supports culture development and management efforts.


  • Bachelor's degree required; Master's degree preferred.
  • At least 1-3 years of experience in admissions, higher education, or sales environment; experience in graduate admissions is highly preferred.


  • Ability to access or rent a car and/or a valid U.S. driver's license


  • Excellent communication skills, organization skills, and ability to multi-task in a fast-paced environment
  • Strong cross-cultural interpersonal skills; professional and friendly in-person and on the phone
  • Demonstrated success in a goal-oriented environment
  • Ability to travel to off-campus events as needed. These events require the ability to physically transport materials, set up admissions displays, and stand for extended periods of time
  • Ability to exercise initiative as a critical member of a team and to work independently with high efficiency and productivity
  • Ability to work evenings and weekends
  • A strong alignment with the mission and values of Adler University
  • Ability to proactively identify challenges and barriers to stated objective and employ assistance in addressing these
  • Strong collaboration acumen and abilities
  • Demonstration of Emotional Intelligence and professional maturity
  • Proficient and functional knowledge of MS Office (Word, Excel, PowerPoint, and Outlook)
  • Strong research acumen and abilities
  • Strong communication acumen including written, oral, and listening


Supervision (if applicable):  NA


Travel Requirements:  Approximately 10% travel; Ability to travel to off-campus events as needed


Essential Duties & Responsibilities:

  • Responds to admissions inquiries via phone, text, and email
  • Responds to applicants regarding their application and materials submitted
  • Represents Adler University at on-campus and online events as well as off-campus recruiting events such as college fairs, conferences, and classroom visits; giving campus tours, and advising applicants.
  • Assists with all aspects of the admissions and recruitment process
  • Tele counsels prospective students to encourage campus visits as well as apply for admission
  • Maintains a high call volume schedule to consistently meet performance goals
  • Maintains appropriate follow-up communication with these students regarding the status of their applications for admission and financial aid.
  • Represents Adler University at on-campus and online open houses, information sessions, individual advisement sessions, and interview days
  • Performs consistently to meet performance goals
  • Advises applicants throughout their admission process from inquiry through registration and the first week of classes.
  • Maintains full knowledge of Adler University's institutes, programs, and curricula
  • All other duties as assigned by the Director of Admissions and Associate Director of Admissions.


Work Environment (Physical Demands):  The usual and customary methods of performing the job's functions require the following physical demands: some lifting, carrying, pushing, and/or pulling and significant fine finger dexterity. Generally, the job requires 80% sitting, 10% walking, and 10% standing. This job is performed in a generally clean and healthy environment.


Universal Core Behaviors:


  • Effectively expresses oneself in all oral and written communications.
  • Exhibits good listening and comprehension skills.
  • Keeps others informed, as well as responds, in a timely manner.
  • Demonstrates match between words and actions.
  • Responds with tact, diplomacy, respect, and composure when dealing with others.
  • Promotes the spirit and essence of the School's Vision, Mission, Values, and Key Strategies through both verbal and written communication.

 Teamwork and Collaboration:

  • Cooperates with others toward the achievement of common goals.
  • Seeks consensus and win-win solutions to problems and conflicts.
  • Contributes actively and participates fully in team initiatives.
  • Puts success of the team above own interests.
  • Builds and maintains constructive work relationships.

Responsive to Change:

  • Supports changes in the work environment.
  • Displays a proactive, problem-solving approach toward work.
  • Committed to life-long learning by continuously increasing skills, knowledge, and effectiveness.
  • Actively seeks and initiates creative and innovative solutions.
  • Exercises sound, accurate, and informed independent judgment when needed.

 Quality-Driven and Accountable:

  • Results-oriented and committed to quality through continuous process improvement.
  • Eliminates ineffective activities and closes performance gaps.
  • Anticipates and responds to customer needs.
  • Monitors own performance, accept responsibility for actions, and actively seeks feedback.
  • Meets deadlines and completes projects and activities in a professional, timely manner.
  • Seeks opportunities to increase productivity and/or reduce costs while maintaining the highest quality standards (fiscally responsible).

 Support of Vision, Mission, Values, Key Strategies:

  • Supports and models the School's Values of social interest, compassion, justice, respect for the individual, honors diversity and difference, intellectual rigor, optimism, and collaboration.
  • Articulates the School's Vision, Mission, and Key Strategies in a way to educate others.
  • Demonstrates active commitment to advancing the School's Vision, Mission, and Key Strategies.
  • Exhibits personal integrity, honesty, zeal, and compassion.
  • Aligns work processes to advance the School's strategic plan and key strategies.


Equal Opportunity Employer

It is the policy of Adler University that all persons are entitled to Equal Employment Opportunity (EEO) protection. The University does not discriminate against any individual for employment because of age, religion, race, color, gender, gender identity, sexual orientation, national origin, ancestry, marital status, physical or mental disability, military status (including unfavorable discharge from the military), or any other category protected by federal, state, or local law.

 As part of Adler's equal employment opportunity policy, Adler will also take affirmative action to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.


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