• Western University of Health Sciences
  • Pomona, CA, USA
  • Oct 02, 2022
Full time Other Administrative Positions

Job Description



Posting Number: A00540
Position Status:
Department: 4001-Student Affairs

Job Summary
The Director of the Office of International Students and Scholars (OISS) provides leadership for the office of SISS and for the larger WesternU campus community with regard to the comprehensive experience of international students and scholars at WesternU.The Director of SISS provides leadership and services to ensure that WesternU provides the best possible experience for international students and scholars. Working collaboratively with departments across campus, the Director assists in maximizing the effectiveness of recruitment and admissions, orientation, student services, employee support, academic support, cultural integration, and compliance with visa and employment regulations and policies. The Director designs and implements programming to support international students and scholars directly and assists other departments with designing and implementing programming and policy across the organization.

Knowledge, Skills and Abilities
| Individuals must possess the knowledge as well as the following skills, and abilities or be able to perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
1. Excellent leadership and management skills, including the ability to lead a high-performing team, and to function as a member of a high-performing team at the leadership level.
2. Ability to work collaboratively, and to build productive, cross-functional relationships with other departments across the organization.
3. Knowledge of immigration laws and federal and state regulations pertaining to student visas, optional practical training (OPT), employment-based visas, SEVIS and other relevant international agencies, programs, and systems in a higher education setting.
4. Excellent interpersonal skills and ability to communicate in a cross-cultural environment with sensitivity to the diversity and complexity of international students, employees, and guest researchers.
5. Ability to use sound professional judgment in the interpretation and application of federal regulations, adequately documenting the decision-making process.
6. Ability to work independently in a fast-paced environment and be flexible in job assignments while maintaining strict deadlines and confidentiality.
7. Demonstrates superior judgment with ability to approach complex problems logically and systematically.
8. Highly effective verbal and written communications skills, including the ability to give presentations/conduct training sessions.
9. Exceptional organizational and analytical skills with an ability to prioritize, track and follow-up on assigned tasks.
10. Strong computer/technology proficiency including Microsoft Office applications, Banner and any other software program required by this position.

Required Qualifications
Education: Any combination of education, training or experience equivalent to a bachelor’s degree that provides the required knowledge, skills, and abilities.

Experience: 2-5 years of experience with international services in a higher education setting.

ESL certification or the ability to assess written and oral English language proficiency.

Preferred Qualifications

Posting Date: 07/21/2022
Closing Date:
Open Until Filled:

Special Instructions to Applicants

Essential Job Duties
Essential Job Duties

Job Duty
Provides support services and programming to identify and meet needs of international students and scholars at WesternU. This includes providing support for students and scholars with transition to the US and cultural integration opportunities, mentorship and ‘buddy’ programs, co-curricular learning opportunities, and other group activities. This also includes provision of opportunities for individual support as needed, including office hours for drop-in visits, and the ability to provide referrals for additional services when appropriate.
Specific programs to be developed and deployed, in collaboration with other stakeholder departments, include International Student Orientation and International Scholar Orientation.

Percentage Of Time

Job Duty
Assists the office of Admissions with developing and deploying recruitment and admissions strategies to increase and improve our recruitment of international students for all academic programs.
Assists academic units across campus with developing and deploying recruitment and onboarding activities to improve the experience of international scholars.

Percentage Of Time

Job Duty
Serve as liaison to administrative and academic units at both the Pomona and Oregon campuses to educate the university community regarding the regulatory requirements involved with hosting and employing international students and scholars.

Percentage Of Time

Job Duty
Shares responsibility and serves as backup to the International Services Coordinator for SEVIS data management and maintenance, and for OPT and OPT STEM student advising and application filing. This includes compliance with data integrity, data security and data privacy policies and regulations. This also includes serving as the Primary Designated School Official (PDSO) and the Responsible Officer (RO).

Percentage Of Time

Job Duty
Perform other related duties as assigned.

Percentage Of Time

Describe Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties of the Admissions Processing Specialist are normally performed in the offices of other people or in a typical office setting. The noise level in this setting is usually very quiet.

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