Sr Patient Services Specialist

  • Texas Tech University Health Sciences Center
  • Lubbock, TX, USA
  • Aug 01, 2022
Full time Health & Medical Services Other Administrative Positions

Job Description

Lubbock

 

Sr Patient Services Specialist

29374BR

Position Description

This position is responsible for assuring smooth operation of the front clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position may responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may be responsible for cash.

Org Level 7

512101 - Dermatology Dept Lbk Genl

Org Level 1

Texas Tech Univ Health Sciences Ctr

Campus

HSC - Lubbock

Department

Dermatology Dept Lbk Genl

Major/Essential Functions

Providing excellent customer service to patients and staff within the Department of Dermatology.  Ideal candidates will possess excellent customer service and organizational skills and familiarity with medical terminology along with appropriate level of typing skills and the ability to gather pertinent information through conversations with staff and patients.  Work is performed in usual clinic conditions and requires a high degree of face to face contact with patients, HSC staff, and phone contact with outside entities.

Required Qualifications

High school diploma or equivalent. 3 years Customer Service, office or related experience, with 2 of those years in a healthcare setting preferred. Additional education may substitute for the experience requirement.

Preferred Qualifications

Experience in a fast-paced medical clinic environment with a focus on patient services.   Spanish speaking is a plus.

Required Attachments

Cover Letter, Resume / CV

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

EEO Statement

As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.

Pay Basis

Hourly

Pay Grade Minimum

Salary commensurate with education, experience and/or skills.

Pay Grade Maximum

Salary commensurate with education, experience and/or skills.

Grant Funded?

No

Job Type

Full Time

Job Group

Information and Records Clerks

Shift

Day

Travel Required

None

Does this position work in a research laboratory?

No

Air Force Specialty Code

3A1X1, 4A0X1

Marine Military Occupational Specialty Code

0111

Navy Enlisted Classification Code

YN, HM

Application Details

To view more information and to apply please visit: https://www.ttuhsc.edu/jobs/default.aspx


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