Patient Services Specialist
This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities.
Org Level 7
545202 - Psychiatry Ode General
Org Level 1
Texas Tech Univ Health Sciences Ctr
HSC - Permian Basin
Psychiatry Ode General
- establish good rapport with patients and interacting in an empathetic manner.
-commitment to improving the experience and delivery of care for patients
-strong communication skills, with excellent interpersonal skills
-ability to listen to others and respond professionally
-strong critical thinking, problem solving, and attention to detail
-possess a growth mindset
A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.
Pay Grade Minimum
Pay Grade Maximum
Information and Records Clerks
Mon - Thurs 8am to 7pm and 1 Saturday per month
Does this position work in a research laboratory?
Air Force Specialty Code
Marine Military Occupational Specialty Code
Navy Enlisted Classification Code
To view more information and to apply please visit: https://www.ttuhsc.edu/jobs/default.aspx
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