Patient Services Specialist - Endocrinology Center
This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities.
Org Level 7
545003 - Internal Med Ode General
Org Level 1
Texas Tech Univ Health Sciences Ctr
HSC - Permian Basin
Internal Med Ode General
Answer clinic phones using the Avaya system, provide customer service to anyone that calls or walks into the clinic, check patients in and out, take payments, make deposits, process prior authorizations, process referrals, schedule / reschedule patients, working knowledge of GE Centricity, working knowledge of Cerner (EMR), verify insurance for patients, work ETM pre-visit work flows, attend clinic meetings.
Travel to Internal Medicine clinics in Odessa or Midland; Cover for PSS staff in Midland or Odessa Internal Medicine Clinics; Answer phones in Midland / Odessa Internal Medicine Clinics via Avaya Phone System, other duties as assigned by supervisor.
A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.
Bilingual (Spanish), working knowledge of Centricity (IDX), working knowledge of Cerner (EMR), working knowledge of insurance verifications and referrals.
Resume / CV
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.
Pay Grade Minimum
Pay Grade Maximum
Information and Records Clerks
Monday - Friday
Up to 25%
Does this position work in a research laboratory?
Air Force Specialty Code
Marine Military Occupational Specialty Code
Navy Enlisted Classification Code
To view more information and to apply please visit: https://www.ttuhsc.edu/jobs/default.aspx
When inquiring or applying for positions at the Texas Tech University Health Sciences Center, please also reference AcademicCareers.com
Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and professional and administrative staff employment opportunities at the Texas Tech University Health Sciences Center and at other institutions of higher education in the region on www.AcademicCareers.com
To receive email alerts when new jobs at Texas Tech University Health Sciences Center are posted, please sign up at new job openings at Texas Tech University Health Sciences Center.