PSS - IM Midland

  • Texas Tech University Health Sciences Center
  • Midland, TX, USA
  • Aug 01, 2022
Full time

Job Description



PSS - IM Midland


Position Description

This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities.

Org Level 7

545003 - Internal Med Ode General

Org Level 1

Texas Tech Univ Health Sciences Ctr


HSC - Permian Basin


Internal Med Ode General

Major/Essential Functions

Answer clinic phones using the Avaya system, provide customer service to anyone that calls or walks into the clinic, check patients in and out, take payments, make deposits, process prior authorizations, process referrals, schedule / reschedule patients, working knowledge of GE Centricity, working knowledge of Cerner (EMR), verify insurance for patients, work ETM pre-visit work flows, attend clinic meetings.

Occasional Duties

Travel to Internal Medicine clinics in Odessa or Midland; Cover for PSS staff in Midland or Odessa Internal Medicine Clinics; Answer phones in Midland / Odessa Internal Medicine Clinics via Avaya Phone System, other duties as assigned by supervisor.

Required Qualifications

A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.

Preferred Qualifications

Bilingual (Spanish), working knowledge of Centricity (IDX), working knowledge of Cerner (EMR), working knowledge of insurance verifications and referrals.

Required Attachments

Resume / CV

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

EEO Statement

As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at:

Pay Basis


Pay Grade Minimum


Pay Grade Maximum


Grant Funded?


Job Type

Full Time

Job Group

Information and Records Clerks



Schedule Details

Monday - Friday

Travel Required

Up to 25%

Does this position work in a research laboratory?


Air Force Specialty Code

3A1X1, 4A0X1

Marine Military Occupational Specialty Code


Navy Enlisted Classification Code


Application Details

To view more information and to apply please visit:

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