FMLA & ADA Partner

  • Dallas College
  • Dallas, Texas
  • Aug 01, 2022
Full time Other Administrative Positions

Job Description

Working Title

FMLA & ADA Partner

Job Title Code


Salary Level


Salary Range (Full-Time)

$75,000+ (commensurate with education and experience)

Hourly Rate (Part-Time)

$36.06 per hour

Business Travel




Position Type


Position Summary

Dallas College has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Dallas College’s academic and culturally inclusive environment.
The position will be responsible for processing and determining ADA reasonable accommodations, leave of absences, and FMLA eligibility for employees along with determining other state or federal regulated leaves of absence and sending out applicable correspondences regarding the status of the employee’s leave of absence requests. The position is responsible for facilitating the life cycle of ADA reasonable accommodation requests to include processing, review, approval, and implementing/facilitating of ADA reasonable accommodation requests for employees.

Required Knowledge, Skills & Abilities

• Understands principles and practices related to the management and administration of employee leave programs and ADA accommodation requests; all current federal, state and local employment-related laws, codes and regulations, including those specifically related to the public sector (FLSA, FMLA, ADA, USERRA, Pregnancy Discrimination Act, etc.
• Ability to maintain and appropriately communicate confidential information.
• Able to grasp complex concepts and procedures quickly.
• Ability to demonstrate high quality case management skills using Microsoft Excel, Word, Outlook, and other desktop programs to organize work.
• Must have strong judgment, decisiveness, critical thinking, and excellent oral and written communication skills to work effectively with employees at all levels of the organization.
• Able to work under pressure with multiple interruptions and meet deadlines.
• Ability to thrive in a fast-paced, customer-service oriented collaborative team environment
• Working knowledge of payroll processing and its relationship to leave administration.
• Extensive knowledge of guidelines and procedures as they apply to FMLA, ADA FMLA, ADA, USERRA, Pregnancy Discrimination Act, etc.

Physical Requirements

Normal physical job functions performed within a standard office environment.  Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.

Minimum Knowledge and Experience

  • Bachelor’s degree or higher plus three (3) years’ work-related experiences and one (1) year of supervisory/team experience
  • Prefer at least one (1) of full-cycle ADA accommodation request experience.   
  • Official transcripts required

Essential Duties and Responsibilities

• Effectively facilitate, review, and make appropriate decisions regarding requests for accommodation and leave under FMLA, ADA, USERRA, Pregnancy Discrimination Act, policy, etc.
• Coordinates and facilitates the FMLA leave administration process from the employee’s initial notice of need for leave to return to work, including gathering and completing all required paperwork, determining eligibility, leave designation, requesting medical certification as needed and accounting for intermittent and reduced schedule leave.
• Leads, facilitates, and guides the interactive, reasonable accommodation process with managers and employees for leave, return to work and non-leave related accommodation requests.
• Engages with external candidates, where appropriate, during the application and hiring process to address ADA related questions and implementing reasonable ADA accommodations.
• Leads the end-to-end process of finding workplace accommodations working with external and internal stakeholders prioritizing risk mitigation and a positive customer experience. Identifies, researches, and collaborates on reasonable accommodations, and implementing those accommodations and re-evaluating, as necessary.
• Partners with other stakeholders across HR and the business to facilitate best known ADA practices and performance management of individuals with disabilities.
• Conducts ongoing auditing, reconciliation, record maintenance, and other reporting functions, ensuring program compliancy with government regulations.
• Prepares notes and reports on interviews, actions taken and requests to stakeholder’s needs.
• Manage sensitive cases such as Behavioral Health conditions
• Identify accommodation trends and recommend appropriate and consistent approaches for the organization
• Audit case management and accommodation process; assess risk, oversee complex issues and escalations as appropriate, including the inability to accommodate
• Maintain strict confidentiality in verbal and written communications
• Accurately responds to inquiries regarding policies, procedures, programs, and compliance issues.
• Identifies the need for changes in policies, procedures, and processes, taking the initiative to implement within assigned area of responsibility and inform for others
• Maintains close contact with employees and managers to keep them informed about expected leave duration, return to work dates, extensions, ADA accommodation status, etc. for applicable employees.
• Gathers critical and confidential data as requested (medical documentation, case notes, etc.) to support the College in its compliance efforts and legal matters related to FMLA and ADA.
• Uses interpersonal skills, thinks, reasons, and makes sound judgements when working with employees regarding leave of absence, benefits, and retirement processes
• Provides excellent customer service and outreach to employees regarding assigned programs.
• Cultivates strong rapport with customers, internal and external stakeholders.
• Serves as liaison and information resource for faculty and staff.
• Supports the values of the College: diversity, teaching excellence, student success, innovation and creativity and service to the College.
• Completes required Dallas College Professional Development training hours per academic year.
• Travel to various campuses is required.
• Performs other duties as assigned.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position.  Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.

Dallas College is part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression.  Dallas College complies with the Americans with Disabilities and Veterans Act. 

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