Under the general guidance of the Director, Admissions and Program Innovation, the Admissions Advisors assists with all aspects of the admissions and recruitment process. The Admissions Advisor will be responsible for meeting enrollment goals through conversion of leads and applicants and maintaining the student experience throughout the application process. The Admissions Advisor is also responsible for maintaining accurate application and inquiry records via accurate and timely data input into the student database student management systems. The Admissions Advisor leverages industry knowledge and best practices to promote the mission and vision of the Admissions department and the institution. Supports culture development and management efforts.
- Bachelor's degree required; Master's degree preferred.
- At least one (1) year of experience in post-secondary admissions, with an understanding of the graduate student market is required.
- Valid Class 5 Driver's License required.
- Valid Canadian Passport required.
- Experience advising international students regarding study permits.
- Student management database experience preferred.
- A strong alignment with the mission and values of Adler University.
- Strong computer skills with standard computer programs such as Microsoft Word, PowerPoint, and Excel.
- Excellent follow-up, communication, and public speaking skills.
- Extremely organized and able to multitask in a fast-paced environment.
- Strong cross-cultural interpersonal skills.
- Keen attention to accuracy and detail.
- Ability to work independently as well as function as a contributing team member.
- Ability to consistently identify opportunities for improvement and make recommendations based on observations
- Strong demonstration of alignment with Adler's social justice mission and vision
- Strong critical thinking, problem-solving and visioning acumen
- Ability to proactively identify challenges and barriers to stated objective and employ assistance in addressing these
- Strong collaboration acumen and abilities
- Demonstration of Emotional Intelligence and professional maturity
- Proficient and functional knowledge of MS Office (Work, Excel, Powerpoint, and Outlook)
- Strong research acumen and abilities
- Strong communication acumen including written, oral, and listening
- Acts as a primary contact person for applicants and support them through the admissions process, documents responses to admissions inquiries via phone and email, documents and responds to applicants regarding their application materials submitted.
- Review all application materials, compute grade point averages, review file for required prerequisites, review autobiographies for content and writing quality. Prepare files for Admissions Committee review.
- Advise students regarding career or vocational matters including autobiographies and resume preparation, admissions interview skills, and potential career exploration after graduation.
- Represents Adler University at on-campus and online events, as well as off-campus recruiting events.
- Coordinate and conduct on-campus admissions events, give presentations, and conduct Campus tours.
- Coordinates counselling skills workshops and participates in student orientation
- Answer questions about the University's programs, admissions requirements, policies and procedures, tuition and finances, housing and relocation information.
- Process incoming student applications, acceptance paperwork, and tuition deposits.
- Consult with faculty and other departments on various issues/concerns regarding programs, student experiences, and admissions.
- Conduct course registration advising for newly admitted students such as course and program selection, timetables, and scheduling.
- Execute written and verbal correspondence to applicants and admissions inquiries and other duties as assigned by the Director of Admissions.
Primarily Monday through Friday. Some evening and weekend hours may be required, as well as local and North American travel. Availability to work evenings and weekends as required.
Travel Requirements: Ability to travel to off-campus events as needed. These events require the ability to physically transport materials, set-up admissions display, and stand for extended periods of time.
The usual and customary methods of performing the jobs' functions require the following physical demands: some lifting, carrying, pushing and/or pulling, and significant fine finger dexterity. Generally, the job requires 80% sitting, 10% walking, and 10% standing. This job is performed in a generally clean and healthy environment.
Universal Core Behaviors:
- Effective oral and written communication.
- Exhibits good listening and comprehension skills.
- Keeps others informed, as well as responds, in a timely manner.
- Demonstrates follow through between words and actions.
- Responds with tact, diplomacy, respect, and composure when dealing with others.
- Promotes the spirit and essence of the University's vision, mission, values, and key strategies through both verbal and written communication.
Teamwork and Collaboration:
- Cooperates with others toward the achievement of common goals.
- Seeks consensus and win-win solutions to problems and conflicts.
- Contributes actively and participates fully in team initiatives.
- Puts success of the team above own interests.
- Builds and maintains constructive work relationships.
Responsive to Change:
- Supports changes in the work environment.
- Displays a proactive, problem-solving approach toward work.
- Committed to life-long learning by continuously increasing skills, knowledge, and effectiveness.
- Actively seeks and initiates creative and innovative solutions.
- Exercises sound, accurate, and informed independent judgment when needed.
Quality-Driven and Accountable:
- Results-oriented and committed to quality through continuous process improvement.
- Eliminates ineffective activities and closes performance gaps.
- Anticipates and responds to customer needs.
- Monitors own performance, accepts responsibility for actions, and actively seeks feedback.
- Meets deadlines and completes projects and activities in a professional, timely manner.
- Seeks opportunities to increase productivity and/or reduce costs while maintaining highest quality standards (fiscally responsible).
Support of Vision, Mission, Values, Key Strategies:
- Supports and models the University's values of social interest, compassion, justice, respect for
the individual, honors diversity and difference, intellectual rigor, optimism, and collaboration.
- Articulates the University's vision, mission, and key strategies in a way to educate others.
- Demonstrates active commitment in advancing the University's vision, mission, and key
- Exhibits personal integrity, honesty, zeal, and compassion.
- Aligns work processes to advance the University's strategic plan.
Equal Opportunity Employer
Adler University is committed to the principle of equal employment and advancement opportunity for all employees and potential employees, along with a discrimination and harassment-free workplace environment. Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.