Program and Training Assistant

Job Overview:

Under the general guidance of the Director, Administration and Finance, the Program and Training Assistant is responsible for supporting program directors, faculty, and training departments within our masters and doctoral programs.  The assistant also plays a key role in the coordination of our master's Qualifying Exam and Doctoral Qualifying Exam processes. The Program and Training Assistant provides thought-leadership to the university while leveraging industry knowledge and best practices to promote the mission and vision of the Academic department and the institution. Supports culture development and management efforts

Education/Experience:

• A bachelor's degree is required.
• At least two (2) years of related experience/education in administration and office work; those with related experience within and educational/academic setting.

Certifications/Licenses:

N/A

K/S/A:

• Ability to consistently identify opportunities for improvement and make recommendations based on observations
• Strong demonstration of alignment with Adler's social justice mission and vision
• Strong critical thinking, problem-solving and visioning acumen
• Ability to proactively identify challenges and barriers to stated objective and employ assistance in addressing these
• Strong collaboration acumen and abilities
• Demonstration of Emotional Intelligence and professional maturity
• Proficient and functional knowledge of MS Office (Work, Excel, PowerPoint, and Outlook)
• Strong research acumen and abilities
• Strong communication acumen including written, oral, and listening

Essential Duties & Responsibilities:

Program and Faculty Administrative Support:

• Works closely with Program Directors to support admin needs of the program, faculty, and adjunct faculty
• Supports program reviews both for the Ministry of Advanced Education and for internal audit
• Preparation of Adjunct Faculty teaching contract/payment information
• Participates in new faculty onboarding/orientation and plans on campus event

Training Administrative support:

• Works closely with training departments within programs and interfaces with Program Directors and Training Faculty.
• Assists in the collection, processing and tracking of paperwork related to practicum experiences (ex. student hour logs, evaluations, contracts, etc.).
• Keep an active, up-to-date record of students' progress through practicum placements through the use of time2track and other systems
• Manages external documentation requirements critical to practicum placement (criminal record checks, HSPnet placements, health authority waivers, etc.).
• Collects student materials and coordinates Qualifying Exams in the Counselling Psychology and Doctoral programs

Work Environment (Physical Demands):  The usual and customary methods of performing the jobs functions require the following physical demands: some lifting, carrying, pushing, and/or pulling and significant fine finger dexterity. Generally, the job requires 80% sitting, 10% walking, and 10% standing. This job is performed in a generally clean and healthy environment.

Universal Core Behaviors:

Communication:

• Effectively expresses oneself in all oral and written communications.
• Exhibits good listening and comprehension skills.
• Keeps others informed, as well as responds, in a timely manner.
• Demonstrates match between words and actions.
• Responds with tact, diplomacy, respect and composure when dealing with others.
• Promotes the spirit and essence of the School's Vision, Mission, Values and Key Strategies through both verbal and written communication.

Teamwork and Collaboration:

• Cooperates with others toward the achievement of common goals.
• Seeks consensus and win-win solutions to problems and conflicts.
• Contributes actively and participates fully in team initiatives.
• Puts success of the team above own interests.
• Builds and maintains constructive work relationships.

Responsive to Change:

• Supports changes in the work environment.
• Displays a proactive, problem-solving approach toward work.
• Committed to life-long learning by continuously increasing skills, knowledge and effectiveness.
• Actively seeks and initiates creative and innovative solutions.
• Exercises sound, accurate and informed independent judgment when needed.

Quality-Driven and Accountable:

• Results-oriented and committed to quality through continuous process improvement.
• Eliminates ineffective activities and closes performance gaps.
• Anticipates and responds to customer needs.
• Monitors own performance, accept responsibility for actions and actively seeks feedback.
• Meets deadlines and completes projects and activities in professional, timely manner.
• Seeks opportunities to increase productivity and/or reduce costs while maintaining highest quality standards (fiscally responsible).

Support of Vision, Mission, Values, Key Strategies:

• Supports and models the School's Values of: social interest, compassion, justice, respect for the individual, honors diversity and difference, intellectual rigor, optimism and collaboration.
• Articulates the School's Vision, Mission, and Key Strategies in a way to educate others.
• Demonstrates active commitment in advancing the School's Vision, Mission and Key Strategies.
• Exhibits personal integrity, honesty, zeal and compassion.
• Aligns work processes to advance the School's strategic plan and key strategies.