General Statement of Duties
The financial aid counselor provides information and direction to prospective and current students, parents, and alumni on resources of financial aid, application procedures, aid eligibility, and assists the Assistant Director of Financial Aid and other Financial Aid counselors and coordinators in collateral duties as assigned and works under the guidance of Director of Financial Aid.
Distinguishing Features of the Position
The financial aid counselor reports to the Director of Financial Aid. This position requires knowledge of technical federal, state, and campus-based financial aid regulations, close attention to detail, especially regarding financial data, thorough knowledge of computer information systems used in the financial aid process, and ability to maintain confidentiality of all related student record information. D'Youville College is committed to fostering professional development. Financial aid counselors are afforded the opportunity to participate in the New York State Financial Aid Administrators Association (NYSFAAA), Financial Aid Novice Training, as well as membership to NYSFAAA and National Association of Student Financial Aid Administrators (NASFAA).
Examples of Duties
Required Knowledge, Skills, and Abilities
D’Youville is a highly regarded private university and research institution with a rich history located on the vibrant West Side of Buffalo adjacent to a growing downtown with year-round cultural events and outdoor recreation. While preparing students for the 21st-century, D’Youville excels at helping students reach their career goals as change agents, doing well for themselves and their communities by doing good. Under the leadership of President Lorrie Clemo, the university is moving boldly forward through a dynamic and integrated planning process to strengthen the institution and positively impact the student experience and surrounding community.
Founded in 1908, the Grey Nuns named the college after the Patron Saint Marguerite D’Youville and committed to making it a compassionate place of learning for those from underrepresented populations. That commitment and tradition continue today. D’Youville was the first college in Western New York to offer baccalaureate degree programs for women. With a long Catholic history, D’Youville welcomes students of every culture, background, and faith and is a place where different faith traditions can be openly shared and respected. Coeducational since 1971, D’Youville strives to expand opportunities for diverse learners, including adults, first-generation, low-income, and other students historically underrepresented in higher education.
Today, D’Youville features an urban, growing campus community of 3,000 students and offers more than 50 majors in undergraduate, master’s, and doctoral studies including advanced certificates and accelerated learning programs. Featuring degrees in healthcare, business, and the liberal arts, D’Youville encourages students to balance their learning with activities that integrate community service with coursework. D’Youville’s proud graduates have the academic strengths necessary for careers that make a difference and the skills to be leaders for the world. To learn more about D’Youville, please visit
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