Program Services Assistant

  • Dallas College
  • Dallas, Texas
  • Apr 06, 2022
Part time / Adjunct Other Administrative Positions

Job Description

Job Title Code

Salary Level

Hourly Rate (Part-Time)
$11.54 per hour

Business Travel


Position Type

Position Summary
Provides assistance with the general operation of one or more state/federal/college programs including record-keeping, purchasing of books and supplies, advisement/assessment/placement activities, periodic reporting and program development/implementation.

Required Knowledge, Skills & Abilities
Ability to utilize computer technology to access data, maintains records, and generates reports.
Able to perform a variety of duties in support of a program and/or academic or student services operation, using independent judgment in applying/adapting departmental guidelines, policies and procedures. Serves as liaison for department; coordinates activities and exchanges information. Able to work with clients, students and coworkers. Ability to accurately review and complete detail-oriented information and projects. Oral and written communication skills to deal effectively with varying levels of DCCCD staff, students, vendors and the general public from diverse backgrounds. Strong knowledge and experience providing effective customer service.

Physical Requirements
Works with light materials requiring little physical effort.

Minimum Knowledge and Experience

High School Diploma or GED is required plus one year of student services experience or in a general office environment in an organization related to underserved populations or student services. *** Will be subject to a criminal background check.  Some positions may be subject to a fingerprint check. *** 

Essential Duties and Responsibilities
Assists in reviewing related forms and applications; verifies accuracy, completeness and compliance with DCCCD policies, program guidelines and state/federal regulations. Determines eligibility and processes according to department/program guidelines. Assists in developing and maintaining a database of students served which is utilized in periodic reports to college officials or state/federal/private agencies; maintains files and records; prepares summary reports. Develops and maintains files and data bases.
Provides program information and enrollment processes to current and prospective students. Participates with the department director/coordinator and related staff in planning, developing, and the general operation of a grant and/or specific program support services division. Responsible for screening calls, visitors, and mail; requisitioning supplies and equipment; composing correspondence and memos, verifying operating reports for accuracy and implementing changes where required. Maintain records of department expenditures and provides information relating to budget balances to department head. Assists in conducting general student orientations which serve to disseminate general information about the campus/location and/or the department functions and services. Provide excellent customer service to clients, faculty, and staff. Performs related duties as assigned.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.

Application Details


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