Systems and Network Administrator

  • Ohlone College
  • Fremont, CA, USA
  • Nov 18, 2021
Full time Computer & Web Services, Info Technology

Job Description



Ohlone College

Ideal Candidate Statement: Ideal Candidate Statement:
The ideal candidate will be a thorough, detail orientated individual experienced in supporting complex systems and network environments. The candidate will troubleshoot and resolve system and network issues in a collaborative environment. The candidate’s experience with network design and configuration and system integration across on premise and cloud based environments will allow them to excel and contribute to stability and growth of the environment. The candidate will be customer service focused delivering consistent, exceptional service to faculty, staff and students in an environment that is committed to diversity, equity and inclusion.

• Ohlone prides itself as a Learning College with the motto of “A World of Cultures United in Learning” and we are looking for staff who embrace diversity in serving students of varied backgrounds and learning styles, highly ethical, trustworthy, credible, loyal and is respectful of diverse views and opinions;

• The college has a firm commitment to environmental sustainability and looks to all employees to support this important goal.

Job Description Summary: This is a 12 months, 100%, Classified Position

Under the general direction of the Director, IT Services and Support, the Systems and Network Administrator participates as a member of the IT Services team, focusing on setting up, configuring, and deploying networks and operating systems for District-wide use. The system network administrator determines the District's data storage and transmission needs and makes key decisions regarding network setup, security and capacity to provide users with reliable access to key data and software. They are also responsible for designing, configuring, and supporting standardized solutions that are reliable, available, scalable, manageable, secure and accessible.

Essential Duties: DUTY STATEMENTS
1. Conduct diagnostic testing on servers and network configurations and administrate infrastructure, including firewalls, databases, malware protection software and other processes, as needed
2. Configure and apply system patches to servers and software
3. Implements various system software/hardware standards, procedures and maintenance activities to achieve the highest possible reliability, security, and accessibility of network systems and servers
4. Configure, operate and maintain a variety of organizational servers, including email, backup, business software, security, DNS, DHCP, SAN’S, Virtual machine and Virtual Design
5. Supports and maintains Office 365 user/group email account, troubleshoot email problem, migrate local Exchange email account to Office 365
6. Maintain Ohlone cloud infrastructure in AWS, troubleshoot and resolve server, DNS and Ohlone website problem
7. Evaluate network servers and architecture and suggest possible solutions to mitigate or reduce potential risk to systems and services
8. Research, identify and recommend potential technologies, products and/or changes to improve systems and network configurations and determine hardware or software and make recommendations regarding acquisition and requirements related to such changes
9. Design coordinate, implement and maintain network security measures in order to protect data, software, and hardware
10. Perform or work with team members to support regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
11. Maintains and responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
12. Analyze, evaluate and optimize network system or equipment performance
13. Maintain a variety of organizational servers, including email, backup, business software, security, DNS, DHCP, SAN’S, Virtual machine and Virtual Desktop systems, applications, departmental and other assigned servers
14. Perform and maintain data backups and disaster recovery operations including adding users to a network addressing all security related functions
15. Maintain logs related to network functions applications, as well as maintenance and repair records
16. Communicate in-person or at meetings with personnel inside and outside of the college organization including
contractors and construction personnel to coordinate activities, projects exchange information and resolve issues or concerns
17. Act as a technical resource for questions and advises non-technical staff in the campus community based on user’s expertise;
18. Install and upgrade computer components and software, manage virtual servers, and integrate automation processes;
19. Assign routing protocols and routing table configuration;
20. Assist network administrator(s) to design, analyze and deploy network models including participating in decisions about future hardware or software purchases to upgrade organization’s network;
21. Troubleshoot and resolve network problems involving LAN, WLAN, WAN, VLAN, firewalls, network security, VPN, data center environmental systems and controls, network interconnectivity, and applications;
22. Support LANs, WANs, network segments, Internet, and intranet systems;
24. Prepare, update and submit usage reports and provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure;
25. Develops and maintains complete and accurate records pertaining to hardware, software, system, and network configurations, changes, outages and improvement plans;
26. Confer with network users about how to solve existing system problems and coordinate with users and team members to identify and resolve problems in a timely manner;
27. Operates and maintains the college voice network including making any needed changes;
28. Configure communications servers and troubleshoot problems with telephony services including responding to inquiries and updating E-911 databased as needed
29. Assign configuration of authentication and authorization of directory services including the organization’s servers and desktop and mobile equipment ensure that email and data storage networks are functioning properly;
30. Monitor server systems for efficient use of storage systems, make recommendations to increase efficiency and productivity of network and server systems in accordance with college policies and procedures;
31. Demonstrate cultural sensitivity while engaging with a diverse academic, socioeconomic, cultural, and ethnic backgrounds of faculty, staff, and students with physical and learning disabilities;
32. Perform other related duties as assigned.

Knowledge, Skills, and Abilities: KNOWLEDGE OF:
1. VMWare, VDI, Visio, Genetech, Alertus, Exchange, AWS, Office 365, Windows Server 2008-2019, SQL
databases, VOIP, voicemail, PBX, TCP/IP, DNS, Routing, DHCP, Print Servers;
2. Computer programming languages, utilities, and applications used in an educational setting;
3. Database management systems;
4. Principles and techniques of systems analysis, equipment inventory methods, design and documentation;
5. Network IP addressing, network concepts, routing protocols and standards, including Ethernet, broadband and wireless networks;
6. Applicable laws, codes, regulations, policies and procedures;
7. System and application security requirements;
8. Management of inter/intranet and web administration applications;
9. Configuration of network switches, routers and other network devices;
10. Security practices and firewalls;
11. Structured wiring design and practices.
1. Interpret, apply and explain rules, regulations, policies and procedures;
2. Maintain records related to work performed.
3. Interpret, apply and explain rules, regulations, policies and procedures.
4. Establish and maintain cooperative and effective working relationships with others.
5. Analyze situations accurately and adopt an effective course of action.
6. Read and interpret technical information, wiring diagrams and blueprints.
7. Research, analyze and recommend new system software and hardware.
8. Develop solutions for network connectivity including Internet access.
1. Plan and organize work.
2. Establish and maintain cooperative and effective working relationships with others.
3. Adapt new or existing equipment for integration into current systems.
4. Establish and maintain cooperative and effective working relationships with others.
5. Meet schedules and timelines.
6. Communicate effectively both orally and in writing.
7. Prepare comprehensive narrative and or statistical reports.
8. Utilize a variety of computer applications and operating systems.
9. Support other IT team members with support on hardware and software service issues.
10. Work independently with little direction.

Education and Experience: MINIMUM QUALIFICATIONS
AA degree with coursework in computer systems and network technologies, plus substantial continued education and training in the Information Technology field, OR equivalent experience in the field. Bachelor’s degree and network /systems certifications preferred.

Minimum of two years professional experience directly supporting networks and servers. Four years of experience with progressively higher responsibilities preferred.

Preferred Qualifications: DESIRED QUALIFICATIONS
1. Bilingual and Biliterate
2. Related Specialized training(s)

Salary Range:
Range #54 on CSEA Salary Schedule $84,972 Annually$93,684 Annually$108,492 Annually

Posting Number:

Close Date:

Foreign Transcripts:
Transcripts issued outside the United States require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the filing deadline.

Benefits Statement:

1. Medical, dental, vision, life insurance, EAP and LTD
2. Membership in Public Employees’ Retirement System Candidates hired on or after January 1, 2013 are subject to restrictions imposed by PEPRA)
3. Contribution to O.A.S.D.I. (Social Security)
4. Paid vacation
5. Paid sick leave
6. Paid holidays and district-paid floating personal days
7. Summer 4/10 schedule (Fridays off)
8. Longevity pay step increase based on your years of service
9. IRS Section 125 Flexible Medical Spending Plan
10. 457(b) Deferred Compensation Plan (employee contributes)
11. 403(b) Tax Shelter Annuity Plan (employee contributes)

Benefits will be prorated for positions less than 100%

Immigration Reform & Control Act of 1986:
Applicants selected for positions will be required to provide identification and employment eligibility as outlined in the federal “Immigration Reform & Control Act of 1986.”

District Statement:
A multi-campus single community college district, Ohlone College is located in the southern portion of the San Francisco Bay in California; serving 12,000 students per year. The District has a main campus in the City of Fremont and a newly constructed campus in the City of Newark. Ohlone College is an ethnically diverse institution that promotes innovation and continuous improvement in departments and divisions. The College is named for the native population living in the area when Mission San Jose was founded. The Fremont campus is located just south of the historical Mission. The Newark Campus is located near Interstate 880 and emphasizes programs in health, environment, and technology.

EEO Statement Summary:
The District is strongly committed to the principles of equal opportunity and to hiring qualified staff who reflect the diversity of our community. The District encourages a diverse pool of applicants and does not discriminate on the basis of sex, race, religious creed, color, national origin, ancestry, age (40 or over), medical condition, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, disability, military and veteran status, pregnancy/childbirth/breastfeeding or related medical condition or any other protected basis in any of its policies, practices, or procedures. The college encourages applications from all qualified applicants.

If you have a disability and are in need of special services, equipment, or facilities in order to apply or interview for this opening, please call the Human Resources office at: (510) 659-6088.

Conditions of Employment: Offers of employment are contingent upon Governing Board approval. Employment with Ohlone Community College is not complete or official until applicants meet all pre-employment requirements. All new employees are required to submit official transcripts, proof of freedom from tuberculosis and proof of vaccination from COVID-19. In addition, you will be required to provide identification and employment eligibility as outlined in the federal “Immigration Reform & Control Act of 1986.” Pre-employment tests and/or medical examinations may be required. Ohlone Community College does not sponsor H1B visas. Employees must sign the Oath or Affirmation of Allegiance and submit fingerprints for CA Department of Justice clearance. Employees must be California residents on their date of hire and for the duration of their employment with Ohlone Community College District.

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