Associate Director of Academic Services

  • Georgetown University
  • Washington, DC, USA
  • Oct 13, 2021
Full time Advising/Counseling/Support Student Affairs Other Academic Administration & Affairs

Job Description


Associate Director of Academic Services

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.


Georgetown University-Qatar (GU-Q) is pleased to announce it is accepting applications for the position of Associate Director of Academic Services. The Office of Academic Services (OAS) is a an innovative, collaborative, and creative center inspiring and developing excellence in learning and teaching for the success of all students.

To meet the challenges of its mission, OAS operates in two main areas:

1) in support of student academic achievement in writing across the disciplines; economics, calculus and statistics; academic study skills and time management; foreign language learning; and in the provision of disabilities services/academic accommodations under a framework of universal design for learning in higher education; as well as developing student academic and personal leadership and providing guidance to students at risk or falling behind;

2) in support of faculty pedagogical development and curricular innovation through on-going conversations and programming focused on excellence in teaching, learning and assessment; the co-development and supervision of the writing program and support for key first-year course; through assessment of critical academic skills at key points and their development across the curriculum; and the assessment of program outcomes.

The Associate Director develops and leads programs and initiatives to supplement the Georgetown curriculum and to empower students to meet their academic goals. The Associate Director supports the Associate Dean for Teaching, Learning, and Assessment to achieve the aims of the OAS unit and works closely with colleagues across the university in support of student success. The successful candidate will embody the Georgetown mission, have a student-centered approach to teaching and learning, be an experienced leader in education with the ability to effectively support diverse groups, bring organizational and process management skills, and approach partnerships with a collaborative spirit.


  • Identify strategic goals and design, deliver, and assess programs to support student academic excellence, under the guidance of the Associate Dean for Teaching, Learning and Assessment;
  • Lead a team of subject-matter experts and student tutors in economics, languages, and the GUQ writing center, including recruiting, hiring, training, supervising, and conducting professional development;
  • Steward the training and development program for peer tutors and Undergraduate Teaching Assistants, including the certification process as accredited by the College Reading and Learning Association;
  • Provide leadership in the area of student transitions including First Year Experience, and support for new student orientation and related programs;
  • Serve as a member of the Student Safety Net committee in collaboration with academic deans, the Student Wellness and Counseling Center, and Student Life to provide appropriate interventions and support to students experience challenges;
  • Implement academic accommodations and disabilities related support, in partnership with students, faculty, and relevant university personnel;
  • Provide support to programs in faculty development and assessment;
  • Manage the operations of the OAS unit including processes for tutoring, case management, student employment, data collection and analysis, reporting, and departmental budgeting and spending oversight;
  • Assist the Associate Dean in delivery of various teaching, learning and assessment initiatives;
  • Coordinate and collaborate with other GU-Q departments and on main campus, as well as with other Education City schools;
  • Perform other similar duties, as needed.

Preferred and Required Qualifications


  • Master's degree required in a field relevant to scope of work and the SFS curriculum;
  • Minimum of three years of relevant professional experience with academic administration, staff supervision and program development, preferably in higher education;
  • Experience in teaching or tutoring at the college level;
  • Ability to work independently as well as collaboratively as part of a diverse team of faculty, staff and students;
  • Experience working with culturally and linguistically diverse learners; experience with learning differences and/or disabilities services is highly desirable;
  • Demonstrated effective communication and interpersonal skills;
  • Must be highly organized and goal oriented;
  • Ability to work well with various forms of technology to support program operations, e.g. Microsoft Office suite, Canvas, Banner, AIM, WCOnline, etc.; online data management software; social media tools; etc.


Application Details

Applicants are strongly encouraged to apply as soon as possible. The review of applications will begin on November 1, 2021 and will continue until the position is filled.

Current Georgetown Employees:

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.


Georgetown University offers a wide variety of comprehensive and competitive benefits. Benefits packages include comprehensive health, dental and vision plans, disability and life insurance coverage, retirement savings programs, tuition assistance, voluntary insurance options (including group legal, accident, and critical illness), and much more. Whatever your need, the Office of Faculty and Staff Benefits will be standing by to support you. You can learn more about the benefits offered to eligible faculty and staff at or view the online interactive benefits guide for more information.

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Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and employment opportunities at Georgetown University and at other institutions of higher education in the region on

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