Admissions Counselor, Online Campus

  • Adler University
  • Chicago, IL 60602, USA
  • Sep 28, 2021
Full time Admissions/Retention/Enrollment Mgmt.

Job Description

Institution Overview

Founded in 1952, Adler University is the leading academic institution advancing socially responsible practice, healthy communities, and a more just society. Adler University was founded on an important idea: Our health resides in our community life and connections. This is what drives our groundbreaking curricula and commitment to social responsibility, from our campuses in downtown Chicago and Vancouver and the new Online Campus. We work with those courageous enough to want to change the world. Our doctoral and master's programs-many of them nationally recognized in fast-growing fields-prepare students to lead social change in the fields such as, clinical psychology, mental health counseling, couple and family therapy, art therapy, public policy, and public administration. We are committed to quality through continuous process improvement and personal accountability. As a result, we seek professionals, who embrace life-long learning, present proactive solutions and drive results to support social responsibility from the classroom to the community.

Adler University is a value-centered and growing institution that is seeking an Admissions Counselor to join the Office of Admissions. This position reports to the Director of Admissions assisting with all aspects of the admissions and recruitment process. The primary responsibilities of an Admissions Counselor include: Respond to admissions inquiries via phone and email; respond to applicants regarding their application and materials submitted; represent Adler University at on-campus and online events as well as off-campus recruiting events such as college fairs and conferences; giving campus tours; and advising applicants.

Work schedule:  Primarily Monday through Friday with both day and evening hours required.  Some weekend hours may be required. 


Bachelor's degree required, Master's degree preferred, as well as the following competencies, and experience.

  • Min (1) year of experience in admissions or higher education or sales environment.  Experience in graduate admissions highly preferred.
  • Excellent communication skills, extremely well-organized, and able to multi-task in a fast-paced environment.
  • Must demonstrate active listening and respond quickly and appropriately.
  • Strong cross-cultural interpersonal skills; professional and friendly in-person, virtually, and on the phone
  • Demonstrated success in a goal-oriented environment
  • Ability to work evenings and weekends
  • Stay up to date on industry trends within higher education.
  • A strong alignment with the mission and values of Adler University

Knowledge/Skills/ Abilities

  • Strong critical thinking and problem-solving acumen
  • Ability to demonstrate cross-cultural interpersonal skills; professional and friendly in-person, virtually, and on the phone
  • Strong collaboration acumen and abilities
  • Excellent communication skills, extremely well-organized, demonstrated leadership potential, and able to multi-task in a fast-paced environment
  • Demonstration of success in a goal-oriented environment
  • Proficient and functional knowledge of MS Office (Word, Excel, Powerpoint, and Outlook)
  • Strong research acumen and abilities
  • Strong communication acumen including written, oral, and listening


Principal Responsibilities

Essential Duties and Responsibilities:

  • Assist with all aspects of the admissions and recruitment process
  • Tele-counsel with prospective students to encourage campus visits as well as apply for admission
  • Maintain a high call volume schedule to consistently meet performance goals
  • Maintain appropriate follow-up communication with these students regarding the status of their applications for admission and financial aid.
  • Represent Adler University during recruitment season at off-campus events such as college fairs, conferences and classroom visits

Work Location: Chicago, IL. While we are currently remote; this is not a remote position and will be required to return to campus following a recall to work.

Adler Benefits: 
Our institution provides a comprehensive benefits package for full-time staff/ faculty which includes health, dental, vision, supplemental life insurance, EAP, STD/LTD, and a 403b retirement plan. Vacation and sick time with 13 paid holidays off included in our PTO compensation package. We embrace and encourage continued education through our Tuition Reimbursement / Professional Development Benefit Program.


  • Applicants should electronically submit a complete application including a cover letter addressing qualifications and interests, as well as a resume.
  • Review of applications will begin immediately and continue until the position has been filled.


Equal Opportunity Employer
It is the policy of Adler University that all persons are entitled to Equal Employment Opportunity (EEO) protection. The University does not discriminate against any individual for employment because of age, religion, race, color, gender, gender identity, sexual orientation, national origin, ancestry, marital status, physical or mental disability, military status (including unfavorable discharge from the military), or any other category protected by federal, state, or local law. As part of Adler's equal employment opportunity policy, Adler will also take affirmative action to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities

Application Details

View/Apply this job and others from Adler University Here: Adler University Employment Website


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