Academic Advisor

  • D'Youville College
  • Buffalo, NY, USA
  • Aug 26, 2021
Full time Advising/Counseling/Support

Job Description

General Statement of Duties:

The Academic Advisor position is a member of the professional academic advising team and reports to the Director of Academic Advisement and Planning.  This position provides general academic advising, pre-registration, and progress toward degree advising.  Those in this position will work with a wide variety of populations including at-risk, probationary, prospective first-year, veteran and international students; as well as close coordination with faculty, administration, and offices around campus. 

Examples of Duties: (illustrative only)

  • Serve as a primary advisor from entry into the university through graduation; serve as a one-stop shop to ensure all students’ needs, questions, and concerns are addressed and answered at each meeting;
  • Provide academic planning in one-on-one and group advisement sessions.  Create and guide students in creating their personal individualized schedules;
  • Educate students on a wide variety of topics including: majors and minors, dual majors, studying abroad, degree process, fulfilling requirements, etc.;
  • Teach students the skills to self-navigate to degree completion utilizing campus information, student on-line system, and campus resources; assist in the acquisition, usage and evaluation of information including university and department guidelines, catalogs, and on-line resources;
  • Use case management principles of advocacy, assessment, and service facilitation to advance the achievement of student goals and link students with appropriate resources throughout the educational continuum and beyond;
  • Actively promote, contribute, and demonstrate a high level of commitment to working effectively with students, faculty, and staff of diverse backgrounds;
  • Utilize available and appropriate technology to maintain up-to-date and accurate student records ensuring requirements are met for all undergraduate students via degree audits; identify current and potential academic needs, document on-going case management activities, and document all pertinent student information and status updates;
  • Identify, reach out, and refer at-risk students; provide support, guidance and referral to academic departments, faculty, support services, crisis intervention, financial aid, residence life, and other university resources as needed;
  • Monitor and advise students to ensure satisfactory grades and GPA requirements are met for the major;
  • Maintain close coordination and collaboration with individual departments/schools; keep up-to-date records and provide reports as necessary to individual departments/schools;
  • Participate fully in the university community: provide consultation, training, and outreach to students, faculty, staff and administrators; 
  • Stay abreast of changing institutional information including new programs, course changes, important dates, costs, and updates in college-wide initiatives and polices.

Required Knowledge, Skills, and Abilities:

  • Demonstrated ability to collaborate with Admissions to ensure seamless access and transition experience for incoming students.
  • Proven cross-cultural and interpersonal skills; including the ability to represent the university in a positive way to diverse populations.
  • Ability to work with a wide variety of student support services to accomplish student success goals.
  • A strong commitment to the university’s mission to honor the catholic heritage and the spirit of St. Marguerite D’Youville by fostering an environment that promotes academic, social, spiritual, and professional development in programs that promote leadership and service.

Minimum Qualifications:

  • Bachelor’s degree required
  • At least two years’ experience involving extensive student contact in a student services role at a two- or four-year institution.
  • Skilled at connecting and building rapport with students
  • Excellent oral and written communication skills
  • Experience developing and facilitating academic skill building workshops
  • Ability to successfully resolve student issues from request through resolution

Preferred Qualifications:

  • Master’s degree
  • Familiar with Higher Education and Learning Management Systems


Founded in 1908, D’Youville  is an MSCHE-accredited, independent Catholic college located in the dynamic and progressive city of Buffalo, New York. Named #1 in Western New York for “Early-Career Salaries” for graduates by and ranks #4 in the nation in serving veterans students by Military Edge. D’Youville offers its 3,000 students preeminent education in undergraduate, graduate and professional degree programs in allied health professions, business and liberal arts. D’Youville’ s success is built on the commitment that our students learn how to think critically, work with others, be a leader and communicate effectively – all skills employers look for people they hire. D’Youville is an exceptionally collegial and exciting place to work and learn and is in a time of wonderful opportunities with a motivating plan for the future and expanded outreach to the region, state, nation and global community.

Application Details


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