Student Services Generalist

  • Otis College of Art and Design
  • Los Angeles, CA, USA
  • Aug 05, 2021
Full time

Job Description

Job Summary: The Student Services Generalist provides first-line student support in a shared services environment to ensure issues related to financial aid, registration, and student accounts are handled with a high degree of customer satisfaction, timely response, and resolution. This position triages requests and inquiries from parents, students, and other sources by assisting with and resolving routine questions/issues and escalating more complicated matters to upper management. This position reports directly to the Director of One Stop. 

Application Details

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