Senior Associate Director of Admission Operations

  • Columbia University, Teachers College
  • New York, NY, USA
  • Jun 30, 2021
Full time Admissions/Retention/Enrollment Mgmt.

Job Description

Senior Associate Director of Admission Operations
Teachers College, Columbia

Job no: 508574
Position type: Staff
Location: New York
Categories: Academic Advising/Support, Administrative/Professional

Job Summary/Basic Function:
Teachers College seeks a skilled and collaborative individual to join our team as the Senior Associate Director of Admission Operations. The person in this position ensures that the operations of the Office of Admission – including application review and processing, data management, development and adherence to operational timelines, and budget monitoring – are executed effectively and efficiently. The Senior Associate Director will report to the Director of Admission & New Student Enrollment and work closely with the Office of Admission leadership team to achieve enrollment goals and objectives.

The Senior Associate Director of Admission Operations will be responsible for:
Working closely with the Director of Admission & New Student Enrollment to translate departmental strategy into practice, and leading project management for new initiatives
Designing and executing innovations and improvements to office processes/policies as deemed necessary or worthwhile
Overseeing the timely processing of all inquiries, applications, admission decisions, deposits, and special requests related to applicants
Working closely with colleagues in the Division of Enrollment Management and across the College to ensure accurate and seamless service to programs and students
Supervising the Admission Systems Specialist, Admission Assistants, and part-time/temporary staff
Providing support for on-campus, off-campus, and virtual recruitment efforts and events
Ensuring that all admission criteria and program requirements are up to date
Assisting the Director of Admission & New Student Enrollment with budget development and reports
Completing regular processing and systems-related tasks in support of application review/operations
In consultation with the other Associate Directors, providing leadership and representation for the Office of Admission in the absence of the Director

Preferred and Required Qualifications

Minimum Qualifications:
Among the attributes we seek in the Senior Associate Director are:
Minimum of five (5) years of progressive experience in higher education admissions
Bachelor's degree required
Experience and demonstrated strength at managing employees with diverse job functions
Skill at translating complex concepts and strategy into practice
Ability to organize and lead project management for multiple simultaneous initiatives in a high-volume, fast-paced environment
Proficiency in Technolutions Slate and Ellucian Banner information systems and ability to learn new software
Excellent attention to detail and ability to anticipate office needs
Strong interpersonal skills that enable good collaboration with other offices
Ability to create a positive spirit within an office environment
Commitment to working with diverse populations in an inclusive workplace; and
Ability to demonstrate self-direction, motivation, and a sense of urgency to achieve goals.
Preferred Qualifications:
Master's degree preferred. Familiarity with Technolutions Banner and Ellucian Slate preferred.

Application Details

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