Under the general guidance of the Manager, Facilities & Events, the Facilities Coordinator executes critical facilities operational functions toward ensuring a safe, clean, functional, and aesthetically pleasing campus environment. Leverages industry knowledge and best practices to promote the mission and vision of the Facilities organization and the institution as well as supports culture development and management efforts.
- High school diploma or GED equivalent required.
- Minimum two (2) year's experience functional expertise in facilities coordination, events coordination, or related functioning required. Higher education or healthcare industry experience preferred.
- Knowledge of foundational customer service principles focused on effective time management and timely follow-up and follow-through
- Ability to proactively predict and forecast needs based on event planning principles
- Ability to consistently identify ways to ensure a safe, clean, functional, and aesthetically pleasing environment for all community stakeholders
- Ability to leverage strong research acumen and critical thinking acumen toward problem-solving
- Ability to proactively identify challenges and barriers to stated objective and employ assistance in addressing these
- Strong collaboration acumen and abilities
- Demonstration of Emotional Intelligence and professional maturity
- Proficient and functional knowledge of MS Office (Word, Excel, Powerpoint, and Outlook)
- Strong communication acumen including written, oral, and listening
Supervision (if applicable): N/A
Essential Duites & Responsabilites:
- Ensures the cleanliness and general upkeep of the University, including common areas, kitchens, offices, and classrooms
- Provides continued assistance and information to faculty, staff, and outside organizations regarding facility use and capabilities; maintain contact with clients via phone and written correspondence
- Provides daily meeting set-up support in large meeting rooms and classrooms as requested
- Recommends, coordinates, and directs the appropriate utilization of space and the solution of other facility-related issues, including all office moves and new employee office space
- Addresses lock-outs, temperature calls, light maintenance, and key requests
- Maintains up-to-date knowledge of campus policies and procedures as it relates to fire code, events process, campus hours, security process, after-hours guests, holiday schedule, etc.
- Provides reception back-up when necessary, including managing switchboard, greeting and checking in guests, and issuing guest badges
- Creates, assigns, and follows up on work orders to address and solve technical building issues. Provides reports and work order statuses to Facilities and Events Manager
- Coordinates with IT for event set-up when necessary
- Responds to inquiries regarding copier, fax, and printing machine maintenance, including restocking paper, tidying computer workspace, clearing paper jams, and servicing machines
- Distributes supplies to departments within the university such as paper, toiletries, and cleaning products
- Other duties as assigned and/or required.
Work Environment (Physical Demands): The usual and customary methods of performing the job's functions require the following physical demands: some lifting, carrying, pushing, and/or pulling and significant fine finger dexterity. Generally, the job requires 20% sitting, 60% walking, and 10% standing. This job is performed in a generally clean and healthy environment.
Universal Core Behaviors:
- Effectively expresses oneself in all oral and written communications.
- Exhibits good listening and comprehension skills.
- Keeps others informed, as well as responds, in a timely manner.
- Demonstrates match between words and actions.
- Responds with tact, diplomacy, respect, and composure when dealing with others.
- Promotes the spirit and essence of the School's Vision, Mission, Values, and Key Strategies through both verbal and written communication.
Teamwork and Collaboration:
- Cooperates with others toward the achievement of common goals.
- Seeks consensus and win-win solutions to problems and conflicts.
- Contributes actively and participates fully in team initiatives.
- Puts the success of the team above own interests.
- Builds and maintains constructive work relationships.
Responsive to Change:
- Supports changes in the work environment.
- Displays a proactive, problem-solving approach toward work.
- Committed to life-long learning by continuously increasing skills, knowledge, and effectiveness.
- Actively seeks and initiates creative and innovative solutions.
- Exercises sound, accurate, and informed independent judgment when needed.
Quality-Driven and Accountable:
- Results-oriented and committed to quality through continuous process improvement.
- Eliminates ineffective activities and closes performance gaps.
- Anticipates and responds to customer needs.
- Monitors own performance, accept responsibility for actions, and actively seeks feedback.
- Meets deadlines and completes projects and activities in a professional, timely manner.
- Seeks opportunities to increase productivity and/or reduce costs while maintaining the highest quality standards (fiscally responsible).
Support of Vision, Mission, Values, Key Strategies:
- Supports and models the School's Values of social interest, compassion, justice, respect for the individual, honors diversity and difference, intellectual rigor, optimism, and collaboration.
- Articulates the School's Vision, Mission, and Key Strategies in a way to educate others.
- Demonstrates active commitment in advancing the School's Vision, Mission, and Key Strategies.
- Exhibits personal integrity, honesty, zeal, and compassion.
- Aligns work processes to advance the School's strategic plan and key strategies.
Equal Opportunity Employer
It is the policy of Adler University that all persons are entitled to Equal Employment Opportunity (EEO) protection. The University does not discriminate against any individual for employment because of age, religion, race, color, gender, gender identity, sexual orientation, national origin, ancestry, marital status, physical or mental disability, military status (including unfavorable discharge from the military), or any other category protected by federal, state, or local law.
As part of Adler's equal employment opportunity policy, Adler will also take affirmative action to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.
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