New Student Enrollment Coach

  • McHenry County College
  • Crystal Lake, IL 60012
  • Jun 29, 2021
Full time Admissions/Retention/Enrollment Mgmt.

Job Description


Job Title New Student Enrollment Coach Department Enrollment Services FLSA Status Exempt Job Type Staff Position Grade 8 Employee Type Full Time Hiring Range Commensurate with experience Grant Funded No Work Year 12 Months Work Year-Other Information Typical Work Schedule 40 Hours - Flexible schedule to meet department needs; days, evenings, and/or weekends required Bargaining Unit Eligibility Yes-Staff Council Work Week 40 Hours Work Week-Other Information Special Instructions to Applicants Position Introduction n/a Position Summary Develop, plan, coordinate, implement, assess, and report on programming, processes, outreach and activities that will increase the recruitment and retention rate of new students of all populations. Reports to Director of Enrollment Services Essential Functions and Responsibilities · Develop and maintain collaborative relationships with schools, community agencies, and local employers to reach prospective students · Communicate deadlines, application procedures, financial aid processes, placement measures, and other critical enrollment functions to prospective new students and families · Plan, implement, coordinate, and evaluate all new student recruitment activities including outreach efforts, campus visits, internal and external presentations, programs, events, etc. · Demonstrate and possess a strong understanding of cultural competency and be able to communicate effectively to different audiences · Analyze application and enrollment trends to proactively develop and adjust recruitment strategies · Coordinate large-scale programming both internally (Meet MCC [formerly MCC Night], Sophomore Career Day, Senior Day Off, etc.) and externally (High School parent nights, Financial Aid Info Sessions, K-12 Open Houses, D47 Parent Academy, etc.) · Identify opportunities to expand partnerships, create recruiting strategies, and implement initiatives · Identify new recruitment markets, develop plans for outreach, and implement strategies · Utilize the CRM system to effectively track, communicate with, and report on prospective students · Work collaboratively with colleagues to communicate and execute best practices in recruitment · Compile, prepare, and maintain accurate and detailed records on recruitment activities · Support Admissions processes, including application processing, transcript entry, etc. · Develop appropriate education plans and advise students on selection of courses · Assist with the facilitation of New Student Orientation by presenting college information and advising students on selection of courses · Collaborate with the Testing Center to transition students from placement/GED and other testing to admissions · Collaborate with other departments to accomplish enrollment goals of the college (non-credit, career services, workforce development, etc.) · Identify, coordinate, and implement collaborative opportunities with academic divisions to increase enrollment (i.e. college and career readiness, program tours, targeted high school classroom visits, etc.) · Establish and maintain relationships with faculty, students, and alumni as effective partners in student recruiting · Assume additional duties as assigned by immediate supervisor Required Education Associate's Degree or higher from a regionally accredited institution Other Required Qualifications  · Valid Illinois driver's license · Two years of customer service, sales and/or recruitment experience Desired Qualifications · Bachelor's and/or Master's degree from a regionally accredited institution preferred · Experience in a higher education setting preferred · Verbal and written fluency in Spanish preferred · Experience with a CRM system preferred Skills and Specifications · Strong interpersonal skills · Strong written and verbal communication skills · Ability to efficiently assist students through decision-making process of choosing and enrolling at MCC · Demonstrate attention to detail · Proficient in Microsoft Office Suite, Outlook, Access, and web searches · Ability to learn technological applications and grow with the technology and philosophical directions implemented by the College · Ability to organize data and follow-up with prospective students · Ability to communicate academic options to students in a customer-oriented manner · Comfortable with individual and group presentations · Ability to meet deadlines, manage multiple tasks, and to prioritize · Ability to participate in continuous process improvement · Ability to work effectively with all members of the College and value the educational, occupational, and cultural differences of others · Ability to accept administrative vision and direction · Ability to be flexible · Ability to work under pressure with composure · Ability to safely lift and carry up to 40 pounds, unassisted · Ability to work in a quality-focused environment · Ability to travel to various locations for recruitment activities, conferences, workshops, etc. · Ability to be discrete and discerning with confidential information · Commitment and respect for diversity, equity, inclusiveness and the MCC Behaviors of Excellence · Commitment to the College mission, vision, values, and goals · Ability to perform all of the essential functions, skills, and specifications of the position Location Main Campus

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