Library and Learning Services Program Specialist - 1.0 FTE
Yuba Community College District
Yuba College is seeking an equity-minded, dynamic, collaborative, and innovative employee to serve as the Library and Learning Services Program Specialist
BASIC FUNCTION: Under the direction of an assigned, Administrator and in collaboration with tutoring coordinator and Librarian provide instruction and assistance to students; oversee daily operations, implementation, and outreach of tutoring and proctoring; catalog, process, and circulate library and media materials; and perform a variety of clerical and service duties in support of related library & learning services.
Essential Duties Summary
Provide logistical, technical, and administrative support in the implementation of daily operations related to the successful delivery of tutoring (including but not limited to general education, writing support, subject-specific tutoring, and online tutoring) and proctoring services.
Assist with the recruitment, hiring, scheduling, training, and day-to-day supervision of a large group of tutors; prepare tutor timesheets and contracts; and support accurate gathering and reporting of tutoring statistics and related budget.
Coordinate hiring procedures and paperwork for student tutors and temporary tutors.
Interview, hire, train and supervise student front desk workers.
Verify student workers' hours and serve as a backup timecard approver, approve monthly payroll.
Train and provide work direction to student assistants in the processing of library materials and establish procedures and priorities and review work for accuracy.
Assist students and staff at the reference desk and provide information to research projects.
Assist in orientation and training to students and staff in use of library materials and conduct library orientation tours using multimedia programs.
Compile information and prepare and maintain a variety or records and reports related to assigned activities; establish and maintain filing systems; prepare and distribute a variety of correspondence, forms and other documents pertaining to departmental activities.
Provide excellent and consistent customer service to a diverse range of library patrons, including students, staff, faculty, the general public, vendors, and other educational institutions.
Provide basic support to library patrons related to using and accessing databases and other computer-based resources; provide and explain library-related policies, procedures, circulation services, resources, fees, returns, and other information; prepare overdue notices and repair damaged books.
Catalog print and non-print materials using acceptable cataloging tools.
Implement and coordinate inter-library loan policies and assist patrons requesting special material.
Prepare and distribute instructional materials.
Exercise sound judgment, creative problem solving, and objectivity to resolve a variety of problems at different levels of intensity or importance.
Make recommendations regarding needed instructional and departmental supplies and equipment; request orders be placed and receive supplies and equipment in accordance with established policies and procedures; report issues and problems to appropriate departments for service.
Attend and participate in various meetings, conferences, and in-service trainings; attend school functions and organize outreach events to promote assigned program.
Operate, monitor, and troubleshoot issues for a variety of office and instructional equipment, software, and hardware.
Respond to changing program needs and maintain current knowledge of program and organizational laws, rules, regulations, and policies.
Assess tutor performance and provide suggestions for improvement. Be a resource for tutors.
Collaborate with staff to develop, promote, and present student success workshops and departmental workshops.
Monitor and meet program goals and expectations related to faculty, staff, and students.
Ensure student confidentiality.
Provide computer, instructional software, and course management support to students.
Report to the information technology department or to the software company any persistent problems in using the software.
Compile and review data for research projects and reports related to college retention efforts, service usage, and student progress; prepare and maintain records and reports; provide statistical information.
Performs other related duties as assigned.
Contact with dissatisfied individuals.
Collaborative, high traffic educational environment with frequent interruptions and moderate noise levels.
Extensive public contact and customer service experience.
Correct English usage, grammar, spelling, punctuation and vocabulary.
Oral, written, and interpersonal communication skills.
Customer service and public relations.
Laws, rules, regulations, and trends related to assignments
Library terminology, practices, and procedures.
Record-keeping and report preparation techniques.
Policies and objectives of assigned program and activities.
Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles.
Interpersonal skills using tact, patience and courtesy.
Family Education Right to Privacy Act
Perform para-professional library duties related to technical processing and public services.
Assist in implementing and maintaining an assigned program and related services and activities.
Assist in promoting program services and meeting student needs.
Learn, apply, and explain laws, regulations, policies and procedures.
Distribute, collect, process, screen and evaluate program applications.
Assist students in resolving issues and conflicts related to program functions.
Communicate effectively both orally and in writing.
Establish and maintain cooperative and effective working relationships with others.
Meet schedules and timelines.
Work independently with little direction and also cooperatively with other departments.
Understand and follow oral and written instructions.
Operate a variety of office equipment including a computer and assigned software.
Maintain records and prepare reports.
Ability to lift, carry, push, and pull materials and objects with the use of proper equipment.
Demonstrated skill in multi-tasking, project management, prioritizing workloads, and working independently.
Plan and supervise work.
Train and provide work direction to others.
Establish and maintain cooperative and effective working relationships with others, including those from a diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff
The ideal candidate has strong interpersonal skills, has formal training in computer science (or related field) and business applications, and can work well independently and as part of a team. Required Qualifications
EDUCATION AND EXPERIENCE:
Any combination equivalent to: a bachelor's degree in liberal studies, English, coursework in library science, and two years increasingly responsible experience in library, learning services work or experience working in a tutoring environment.
LICENSES AND OTHER REQUIREMENTS:
Driver's license and/or ability to provide own transportation to and from assigned sites.
Communicating in person and electronically to effectively exchange information and make presentations.
Reading a variety of materials.
Operating a computer keyboard and other modern office equipment.
Sitting, standing, or walking for extended periods of time.
Reaching overhead, above the shoulders and horizontally.
Dexterity of hands and fingers to operate a computer keyboard.
Bending at the waist, kneeling or crouching.
Lifting objects up to 25 pounds.
Dexterity of hands and fingers to operate a computer keyboard
Range/StepRange 31 CSEA Salary Schedule. Initial placement will not be higher than the salary schedule, the top step for this position is $4582.18/mo.
Salary Range$3,725.16 - $4,106.99/mo.
The District offers a comprehensive benefits package for employees and dependents for positions whose FTE is .60 or higher, valued at over $20,000 annually with a $310.50 monthly out of pocket expense to employees + dependents for their monthly medical premiums. The package includes health, dental, vision, one (1) life insurance policy and an Employee Assistance program. Additional benefits include contributions to the Public Employee's Retirement System (PERS) which is integrated with Social Security, 457/403b options, Vacation days - 7.33 hrs per month for the first year, 96 hours of vacation leave per years 1-5, 12 sick days and 20 holidays.
This position is anticipated to be assigned to the YUBA COLLEGE but may be assigned temporarily or permanently within the District.
If you require reasonable accommodation to apply for this position, contact Taranjit Chahal at the Office of Human Resources at (530) 741-6979.
WORKING CONDITIONS: Categorically funded positions are contingent upon funding. In accordance to Board Policy, smoking is restricted in many areas of the Yuba Community College District. Yuba College is a tobacco free campus.
WORK DAY, WORK WEEK, and WORK YEAR: The District has the right to establish work day, work week, work year; hours of positions within the District may vary.
INTERVIEW: Candidates selected for an interview will be required to visit Yuba College or Yuba Community College District at his/her own expense upon a date selected by the District. Meeting minimum qualifications does not guarantee an interview.
FOREIGN TRANSCRIPTS: Must include a U.S. evaluation and translation. Contact the Human Resources website for a list of agencies providing foreign transcript services.
PRE-EMPLOYMENT REQUIREMENTS: Employment is dependent upon Department of Justice (DOJ) clearance; all fees are the responsibility of the selected candidates and serves the purpose of obtaining a criminal history as authorized by the California Education Code. All prospective employees shall be required to provide verification of TB test.
As an equal opportunity employer with a diverse staff and student population, the Yuba Community College District is committed to creating an inclusive and effective learning and working environment for all.
EQUAL EMPLOYMENT: Yuba Community College District is an Equal Employment Opportunity Employer and guarantees equal opportunity regardless of race, color, creed, national origin, ancestry, gender, marital status, disability, religious or political affiliation, age or sexual orientation and does not discriminate in its educational programs, in employment nor in any other of its activities.
For full application instructions and position description, visit: https://yccd.peopleadmin.com/postings/2634
When inquiring or applying for this position, please also reference AcademicCareers.com
Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and employment opportunities within the Yuba Community College District and at other institutions of higher education in the region on www.AcademicCareers.com
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