Senior Director, Strategic Planning and Assessment

  • Pennsylvania State University
  • University Park, State College, PA, USA
  • May 21, 2021
Full time Deans & Directors Extension & Outreach

Job Description


Senior Director, Strategic Planning and Assessment

Reporting to the Vice President for Outreach and the Vice Provost for Online Education, the Senior Director for Strategic Planning and Assessment, leads efforts for Unit-level Strategic Planning, Signature Initiative Portfolio Management and Assessment, and Key Performance Metric articulation and measurement for two major University units: Outreach and Online Education (O&OE). This position demonstrates a high level of diplomacy in persuading and influencing a wide variety of stakeholders at various levels and locations to achieve a shared vision and measurable results. This position also participates in the development and monitoring of broad goals and objectives for two units with multiple functions and University-wide impact and leads the development and implementation of new business processes and complex solutions to meet these goals and objectives. This position is a member of the strategic leadership team for the O&OE units and serves on the World Campus Strategic Management Team and the Outreach Strategic Management Team. The Senior Director will also serve on the University's Planning Advisory Committee.

Duties Include:

  • Lead the strategic planning, portfolio management, and performance measurement functions for O&OE, including planning process development, execution, and optimization.
  • Create an environment for collaboration among diverse audiences and lead the coordination for Annual Planning, Scope of Work Prioritization, and Unit Engagement.
  • Partner with World Campus units to facilitate the development and articulation of broad goals and objectives that have University-wide impact; develop, evaluate, enhance, and implement quality improvement practices, processes, procedures, or policies that have a strategic impact on University operations.
  • Partner with Outreach units to facilitate the development and articulation of broad goals and objectives that have University-wide impact; develop, evaluate, enhance, and implement quality improvement practices, processes, procedures, or policies that have a strategic impact on University operations.
  • Lead, manage, and coach assigned staff by demonstrating effective team-building and communication skills. Establish a positive, welcoming and high-performing work environment by providing direct and constructive feedback and direction to the Strategic Planning and Assessment team for the execution of the Unit's established project portfolios and the identification and reporting of key performance indicators for objectives and tactics across Outreach and Online Education units.
  • Collaborate with the Office of Planning, Assessment and Institutional Research to ensure, enhance, and report on alignment with the University Strategic Plan.
  • Oversee and provide guidance on the development of processes and procedures for collecting, compiling, analyzing and presenting internal and external information and data relevant to the World Campus and Outreach strategic plans.
  • Lead World Campus cross-functional work-planning and execution initiatives to identify and execute on top operational priorities and improve organizational efficiency.
  • Provide strategic planning leadership to Penn State Outreach and oversee the development and execution of an ongoing performance measurement plan, including reporting.
  • Collaborate with unit leaders to support the successful execution of the projects identified and prioritized.

Unit Overview:

Penn State O&OE merges two distinct organizations within the university. Outreach advances Penn State's 21st century land-grant mission by connecting the University's faculty and student expertise to communities across the Commonwealth, nation, and world. This is accomplished through courses that enrich educational development and lifelong learning; workshops, conferences, and contract programs that support professional and personal growth; broadcast and multimedia programming that foster creative thinking and dialogue; and experiential learning programs that connect students with artificial intelligence industry partners and technology to address real-world problems. Online Education is responsible for all aspects of Penn State World Campus as well as development and coordination of the vision, strategies, policies, and practices for online education offered by Penn State. By providing convenient, flexible programs, ranging from online undergraduate and graduate degrees and certificates to massive open online courses, Penn State aims to help learners achieve their educational goals throughout their careers.

The Pennsylvania State University and Outreach are committed to and accountable for advancing diversity, equity, and inclusion in all its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission. Outreach upholds that mission through our commitment to developing an equity-minded community that fosters students' academic, social, cultural, and personal growth.

Preferred and Required Qualifications

Required Qualifications:

Typically requires a Master's degree or higher, plus eight years of related experience, or an equivalent combination of education and experience. Experience working in higher education, including management experience with increasing levels of responsibility is preferred. The successful candidate must be able to operate on a strategic level and demonstrate the ability to manage multiple priorities, projects and timelines; bring diverse audiences together to meet common goals; demonstrated evidence of a strong commitment to diversity, inclusion, and belonging; have demonstrated ability to successfully organize and lead large complex projects; and demonstrate proven ability to influence and lead teams. This position requires the capacity to originate change, impact results and foster a continuous quality improvement environment, as well as the ability to effectively work with staff at all levels of the organization. The individual in this position should be self-directing and comfortable being held accountable for ensuring success of outcomes, operating in ambiguity and changing situations, and with facilitation of high-impact work teams. Effective communication skills are essential to success in this role. This position is based out of University Park, PA and offers the flexibility to work remotely either permanently or on occasion. For a remote assignment to be considered, the selected candidate must be able to demonstrate strong evidence and experience of leading and directing work teams from a remote location.

Application Details

Apply online at

CAMPUS SECURITY CRIME STATISTICS: For more about safety at Penn State, and to review the Annual Security Report which contains information about crime statistics and other safety and security matters, please go to, which will also provide you with detail on how to request a hard copy of the Annual Security Report.

Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

When inquiring or applying for this job opening, please also reference

Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and employment opportunities at Pennsylvania State University and at other institutions of higher education in the region on

Copyright ©2017 Inc. All rights reserved.

Posted by the FREE value-added recruitment advertising agency