Asst Director of Student Accounts/Assistant Bursar

  • Baltimore City Community College
  • Baltimore, MD, USA
  • Feb 26, 2021
Full time Business/Financial Affairs/Financial Aid

Job Description

Reporting to the Director of Student Accounts/College Bursar, the Assistant Director of Student Accounts is responsible for in assisting and managing all aspects of Student Accounts including:  determining student payment plan details; providing guidance regarding student invoices, enforces student payment policies, cashiering, and assists with managing the collections process as required.  The assistant director will play a critical role in strengthening and making effective decisions and produce results through strategic planning and development, implementation and evaluation of programs and policies.

The Assistant Director assists in the management of functions including student billing, tuition and fee assessment, the timely requesting of student refunds, the processing of federal forms - such as 1098T and 1099C, actively participating in the recruitment and advancement of staff, and in the absence of the Director acting as a delegate to provide College administrators input for critical decisions as they relate to the Office Student Accounts. 

Setting goals and priorities that maximize the use of resources available to consistently deliver results: compares work performance and outcomes against standards to achieve quality results; holds self and others accountable for achieving results and achieving a standard of excellence. This position works closely with the Director of Student Accounts/College Bursar and serves as a representative on committees and at College functions.

Preferred and Required Qualifications

***Please upload seven professional references as an additional document***


  • Bachelor's Degree in Accounting, Business, Finance, Management, or comparable required; Master's Degree preferred.
  • Minimum of five (5) years full-time, supervisory, professional experience in higher education. 
  • Experience with operations management is a must for this role.
  • Demonstrated experience with personnel management (including training, supervision, and professional development of staff). 
  • Demonstrated knowledge of collection laws. 
  • Demonstrated ability to coordinate strategic initiatives with other departments and to assess institutional effectiveness.
  • Knowledge of Banner ERP preferred; other related student accounting systems required.
  • Demonstrated knowledge in the following areas: cost projection, forecasting, and annual revenue and expenditure estimates.
  • Monitoring spending concerning our budget and financial/strategic goals
  • Advising on financial projects, policies, tuition changes, and structure, as well as new investments
  • Outstanding interpersonal and management skills.
  • Demonstrated ability to cultivate positive relationships with students and authorized payers. organizations.
  • Excellent verbal and written communication skills; Excel, Word and PowerPoint skills.
  • Ability to handle extremely sensitive and confidential matters discreetly.
  • Ability to work independently in meeting critical deadlines within the department.
  • Demonstrated experience with working with diverse student populations is required. 

Note: Due to the COVID-19 pandemic, all in-person events are currently on hiatus. However, the selected candidate will need to reside in the Greater Baltimore area for return to campus

Application Details

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