Assistant Director of Academic Success Center

  • Georgia Southern University
  • Statesboro, GA, USA
  • Feb 12, 2021
Full time Student Affairs

Job Description


Assistant Director of Academic Success Center

Job ID: 223458
Location: Georgia Southern - Savannah
Full/Part Time: Full-Time
Regular/Temporary: Regular

About Us
Join Our Team at Georgia Southern!

Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia. As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associate's, bachelors, masters and doctoral level degree programs. Whether you are seeking the charm of a small town, the traditions of a historical/urban destination near the beach or supporting our military service members and their families, Georgia Southern offers its faculty and staff the best of all worlds!

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. We are steeped in tradition and devoted to academic distinction in teaching, scholarship and service. In 2018 Forbes Magazine listed Georgia Southern, along with 10 other Georgia companies or institutions, as one of America's Best Midsize Employers. Georgia Southern University is passionate about serving our region while preparing our students to be lifelong scholars, leaders, and responsible stewards of their communities and the world.

Department Information
0103010 - Academic Success Center

Job Summary
Serve as the Savannah and Hinesville campuses lead for the Academic Success Center. Provide leadership and support on student success initiatives and unit activities. Make strategic, procedural, and developmental recommendations for the department based on input from specific units; and provide overall leadership and vision for creation, administration, and evaluation of comprehensive institutional and unit programming. This position has been identified by Federal Law (Jeanne Clery Act) as a Campus Security Authority (CSA), with significant student and campus responsibilities. CSA's are obligated to report crimes reported to them which occurred on campus, in public areas bordering campus and in certain non-campus buildings owned or controlled (leased) by the University.


  • Perform related duties as assigned to support the mission of the University
  • Supervise full-time staff that include Success Coaches, Education Specialists, and Coordinator for Peer Programs
  • Supervise graduate and undergraduate student employees
  • Develop and implement procedures for recruitment, hiring, training, evaluation, and ongoing development of all employees
  • Present programs and training workshops to students, student groups, and campus partners as needed
  • Identify and maintain opportunities to collaborate with campus partners on communication, implementation, marketing, and assessment of ASC services
  • Represent Academic Success Center at University events including orientation, open houses, recruitment events
  • Supervise employees' work allocation, training, promotion
  • Enforce departmental internal procedures and controls
  • Manage projects and track and assess results
  • Develop and establish policies and objectives consistent Department and Division
  • Develop, implement, and evaluate policies and procedures specific to functioning and reporting of department services on Armstrong and Liberty campuses
  • Formulate strategies for developing and implementing department-wide budget
  • Serve as FYE 1220 First-Year Seminar instructor
  • Develop, implement, and assess student learning goals and outcomes for educational services provided on Armstrong and Liberty campuses for tutoring, mentoring, workshops, presentations and success coaching
  • Identify and work through unforeseen problems related to establishment and maintenance of Academic Success Center office on Armstrong campus that serves Armstrong and Liberty campuses
  • Manage communication, consultation, advising, and registration for students in Learning Support program per USG policy
  • Stay abreast of current events and trends related to administration of peer mentoring, tutoring, educational outreach, assessment, success coaching, and other academic success strategies
  • Manage content of department content on web pages related to Armstrong and Liberty campuses
  • Provide leadership and support for university student success initiatives, including Momentum Year and Momentum Approach
  • Serve on University and departmental committees as assigned

Required Qualifications
Educational Requirements

  • Master's degree

Required Experience

  • Three or more years of related work experience

Preferred Qualifications
Preferred Experience

  • Five or more years of related work experience
  • Experience administering programs and supervising staff
  • Experience working in academic support in higher education

Proposed Salary
$50,000 - $52,000

Required Documents to Attach

  • Please provide three (3) professional references in the Required Documents to Attach section on your application.

Knowledge, Skills, & Abilities

  • Consistently exhibit engaging customer service
  • Navigate web access and email with or without reasonable accommodation
  • Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
  • Ability to work well in a diverse environment
  • Ability to think critically and make independent decisions
  • Work collaboratively and independently


  • Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success
  • Understanding of procedures and willingness to follow University policies to meet institutional goals


  • Demonstrate commitment to inclusiveness by working well with diverse populations
  • Demonstrate appropriate organizational skills as required for specific position
  • Excellent verbal and written communication skills
  • Demonstrated organizational and human relation skills
  • Demonstrated commitment to customer service-centered work ethic

Apply Before Date
February 18, 2021

Contact Information
For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at

For technical support, please call the Shared Services Center at (877) 251-2644 or

Conditions of Employment

  • Georgia Southern University is a Tobacco and Smoke-Free Community.
  • Successful completion of background investigation and legal authorization to work in the US prior to employment.
  • Must be able to perform duties and responsibilities with or without reasonable accommodation.

Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity
Georgia Southern University provides equal opportunities to all employees and applicant for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the America with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.

Other Information

  • Must be able to perform duties and responsibilities with or without reasonable accommodation.
  • Work generally performed in office environment
  • Workweek may occasionally extend beyond 40 hours
  • Occasional travel required

Background Check
Standard and Education

Other Information
Believing that diversity, equity, and inclusion contribute to excellence in the workplace and to the quality of the University's academic environment, Georgia Southern University is committed to recruiting and retaining diverse faculty and staff to support, promote, and serve a diverse student body and promote Inclusive Excellence. Candidates from historically underrepresented groups, whose work furthers the institution's Inclusive Excellence goals, and who bring to campus varied life experiences, perspectives and backgrounds are especially encouraged to apply.

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Application Details

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