Provides campus-wide technology support with client satisfaction and excellent customer service as the ultimate goal. Technology support involves a variety of computers, systems, software, classroom technology, and peripherals in a variety of environments (offices, classrooms, labs). This position interacts with a diverse population of clients (faculty, staff, students, alumni, retirees, and more) over the phone, via chat, remote support software, and/or on site (in-person). As the primary representative for Information Technology Services (ITS) to the campus community, this position is responsible for collaborating with ITS departmental staff and other faculty and staff on campus to develop solutions for client issues. The working hours for the position are 10:00 a.m. - 7:00 p.m.
Associate’s degree, or 2 years of college or technical school required. Successful candidate must have degree or transcripts conferred at the time of application. Must have and maintain a valid driver's license and be insurable under the university's vehicle use policy.
The following experience is required:
2 years of professional experience in any of the following areas:
Bachelor’s degree preferred.
The following experience is preferred:
The search committee will review applications until the position is filled; however, for best consideration applications should be provided by 'January 13, 2021'.
Bowling Green State is an AA/EEO/Vet employer. We encourage applications from women, minorities, veterans, and individuals with disabilities regardless of age, gender identity, genetic information, religion, or sexual orientation.
When inquiring or applying for this job opening, please also reference AcademicCareers.com
Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and employment opportunities at Bowling Green State University and at other institutions of higher education in the region on www.AcademicCareers.com