Office of Arts Engagement Customer Service Team
- Appalachian State University
- Boone, NC, USA
- Apr 27, 2025
Job Description
Office of Arts Engagement Customer Service Team
Department: Office of Arts Engagement - 540400
Minimum Qualifications
- Must pass a Criminal Background Check
- Ability to work with people from diverse cultures and backgrounds
- Ability to professionally represent the program/department
- Ability to work with clients (students, employees, public) via in-person meetings, virtual meetings, phone calls, and/or emails
- Ability to be organized
License/Certification Required
Essential Job Functions
Office of Arts Engagement Customer Service TeamAbout the Venues:
- Turchin Center for the Visual Arts: The region's premier visual arts facility, the Turchin Center, engages the community with thought-provoking exhibitions, educational programs, and year-round public events. It serves as a welcoming space for discovery and dialogue through contemporary art.
- Schaefer Center for the Performing Arts: A central hub for live performance on campus, the Schaefer Center presents a diverse array of concerts, theatrical productions, and outreach programs. It is home to the APPlause! K-12 Performing Arts Series, App Summer, Appalachian Arts, and hosts both university and professional events.
Position: Office of Arts Engagement Customer Service Team Member
Part-time The Office of Arts Engagement is hiring reliable, outgoing, and team-oriented individuals to serve as frontline representatives across our arts venues. Team members may work in roles supporting gallery operations, box office and ticketing, event coordination, and visitor services at the Turchin Center, Schaefer Center, and during App Summer events.
Key Responsibilities:
- Welcome and assist guests at exhibitions, performances, and events
- Share accurate information about ongoing programs and offerings
- Operate front desk and box office systems, including ticketing and point-of-sale tools
- Maintain a clean, safe, and professional environment for visitors and colleagues
- Coordinate with volunteers, student workers, and supervisors as needed
- Assist with event setup, breakdown, and general logistics
- Demonstrate clear communication, professionalism, and problem-solving
- Assist the Director of Audience Services, Visitor Services Coordinator, and Curatorial Assistant as needed and applicable.
Knowledge, Skills, & Abilities Required for this Position
Preferred Qualifications
Preferred Qualifications:
- Excellent customer service and interpersonal communication
- Dependable, detail-oriented, and self-motivated
- Comfortable using or learning digital systems (POS, ticketing, communication tools)
- A collaborative spirit and interest in the arts
- Available to work 10+ hours per week, including evenings and weekends as needed
Work Schedule/Hours: As needed depending on events and exhibitions.Turchin Center is open Tuesday – Saturday from 10:00-6:00, 8:00 on FridaysSchaefer Center Box Office is open Monday – Friday 10:00 – 5:00Events typically happen 7:30 – 11:30Flexible availability required.
Anticipated Hiring Range:
Closing Date: 9/1/2025
To apply, visit https://appstate.peopleadmin.com/postings/50624
Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.
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Employment at Appalachian State University
Appalachian State University’s beautiful setting in the Blue Ridge Mountains is more than a location. It profoundly shapes how our community lives, works and learns together.
Boone embodies “college town” in the best sense — a place where people say hello on the street and a vibrant downtown is just a block from campus. This may be the career destination you’ve been looking for.
As the premier public undergraduate institution east of the Mississippi, Appalachian State University prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all.
The Appalachian Experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and to embrace diversity and difference.
Located in the Blue Ridge Mountains, Appalachian is one of 17 campuses in the University of North Carolina System. Appalachian enrolls nearly 21,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.
Jobs at Appalachian State University.
When inquiring or applying for positions at Appalachian State University, please also reference AcademicCareers.com
Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and employment opportunities at Appalachian State University and at other institutions of higher education in the region on www.AcademicCareers.com
To receive email alerts when new jobs at Appalachian State University are posted, please sign up at new job openings at Appalachian State University.
