TLL Department Academic Services Coordinator

TLL Department Academic Services Coordinator

Seattle University

TLL Department Academic Services Coordinator

FLSA Status: Nonexempt

Months Per Year: 12

Employment Status: Full-Time

Work Model: Hybrid Eligible*

Seattle University will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with excellence at the undergraduate, graduate, and professional levels. We embrace an intersectional framework for defining diversity in its broadest sense, including differences in gender, gender identity, race, ethnicity, generational history, culture, socioeconomic class, religion, sexual orientation, national origin, citizenship status, political perspectives, geographic origin and physical ability. Seattle University strives to be a welcome, open and safe campus climate for all who learn, live and work at Seattle University.

Seattle University's Core Competencies

Effective Team Collaboration: Works harmoniously with others towards a common goal, leveraging individual strengths to achieve shared objectives.

Emotionally Intelligent Communication: Engages in a skillful exchange of information, thoughts, and feelings, verbally and non-verbally.

Ethics and Integrity: Demonstrates an unwavering commitment to honesty, professionalism, and alignment with our Jesuit mission in all actions and decisions.

Flexibility and Innovation: Embraces change, approaching problems with curiosity adaptability, and is committed to making positive impact.

Mindful Inclusion: Fosters mindful inclusion by consciously creating a workplace that celebrates differences, embraces cultural humility, and empowers uniqueness.

Outcomes-Driven Orientation: Sets clear objectives, purses excellence, and delivers measurable outcomes while upholding Jesuit Catholic values.

Position Description

Position Summary:

The Teaching, Learning, and Leadership (TLL) Department Academic Services Coordinator provides essential student and faculty support for the following graduate programs within the College of Education: Educational Administration (EDAD), Educational and Organizational Learning and Leadership (EOLL), Master in Teaching (MIT), School Psychology (SPSY), Student Development Administration (SDAD), and Transformational Teaching and Learning (MTTL). This position will work closely with the Program Directors and the TLL Department Chair to support and enhance the overall experience and success of our prospective students, admitted students, continuing students, and faculty. This position will play an important role in the advancement of an inclusive, welcoming community for our students and faculty.

Essential Job Functions:

TLL Student and Admissions Support (65%)

• Serve as a point of contact for current and prospective students.
• Support and advise continuing and admitted students on registration timeline, course registration process, course scheduling, general degree requirements, Canvas, and University's resources.
• Track and monitor registration and leave statuses of continuing and admitted students.
• Host virtual drop-in office hours for students.
• Track progress of certification/endorsement/dissertation requirements for the EDAD, EOLL, MIT, SPSY, and MTTL programs.
• Support the admission process with the following duties for the EDAD, EOLL, MIT, SPSY, SDAD, and MTTL programs:
  • Field and route general admission and endorsement related questions from prospective and admitted students as needed.
  • Coordinate with Graduate Admissions representative to manage application flow in Slate.
  • Track admissions outside of Slate to monitor decisions, awards, and admitted student statuses.
  • Collaborate with Program Directors and Graduate Admissions representative to draft and revise admissions related communications.
  • Support faculty in their review of application materials and admission procedures.
  • Build and distribute interview rubrics to faculty before admission interview dates.
  • Collaborate with COE event support staff to schedule admission interviews and information sessions.
  • Facilitate new student onboarding for the programs.
  • Host new student endorsement advising sessions for the MIT and MTTL programs.
  • Support the SPSY program in collecting and filing relevant documentations for post-master's course waivers.
  • Monitor the retrieval of WEST-B, WEST-E/NES, and SAT/ACT scores.
  • Support SDAD program with Preview Day for Graduate Assistantships.
  • Coordinate with Graduate Admissions representative and Slate management team to submit Slate project requests for programs as needed.

TLL Faculty and Academic Support (35%)

• Support Program Directors, TLL Department Chair, and Assistant Dean for Graduate Student Success with communications to prospective students, admitted students, continuing students, and alums.
• Manage the assignments of faculty advisors for students.
• Provide quarterly communications to faculty on roster checks and grade submission deadlines.
• Track and monitor missing grades leading up to the grade submission deadline and provide updates to Program Directors and TLL Department Chair.
• Assist Program Directors with onboarding new full-time and adjunct faculty members.
• Provide new TLL faculty members with textbooks/desk copies, office keys, print access, technology equipment, and access to SU systems.
• Create and maintain faculty research project board to facilitate connection between faculty and students.
• Assign academic support tasks to graduate assistant.

Qualifications

Required Qualifications:

• Bachelor's degree plus two or more years of progressively responsible office experience in an academic services environment OR an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
• Excellent organizational, attention to detail, and interpersonal communication skills, both verbal and written.
• Demonstrated success in a fast-paced environment, working collaboratively, and communicating effectively to promote teamwork, collegiality, and wellness.
• Proven ability to handle sensitive and confidential information with discretion and professionalism.
• Demonstrated ability to manage multiple tasks with competing deadlines.
• Experience with Microsoft 365, including strong proficiency in Excel, SharePoint, Teams, and Outlook.
• Experience with data management systems.

Preferred Qualifications:

• Experience with academic advising.
• Experience with diverse student populations.
• Experience with Canvas, Slate, and Qualtrics.
• Flexibility and willingness to assume new tasks and special projects.

Application Instructions

Please attach a cover letter with your resume when applying. Job postings are open until filled, unless otherwise specified.

Compensation at a Glance

Salary Range: $55,000 - $65,000

Seattle University has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, and not based on a candidate's gender or any other protected status.

Your total compensation goes beyond the number on your paycheck. Seattle University provides generous leave, health plans, and retirement contributions that add to your total compensation package.

Benefits at a Glance

Consistent with its fundamental Jesuit values, Seattle University offers a wide range of benefits designed to care for the whole person. Choose from three different medical plans, a dental, and vision insurance programs. Protect your income with life, short & long-term disability coverage. Plan for your future with up to a 10% employer contribution for retirement benefits, comprised of a 5% nonelective employer contribution and an additional dollar-for-dollar match of your voluntary contributions up to a maximum of 5%. You may also take advantage of 100% paid tuition benefits for the employee and dependents, a subsidized transportation benefit, a wellness program with free access to an onsite fitness facility, and a wide variety of campus events. Enjoy a generous holiday schedule, including a paid Holiday break closure in December, vacation and paid sick leave, and paid community service leave. For more information explore the Benefits website at: https://www.seattleu.edu/hr/benefits/

Hybrid Eligible

This position may be eligible for a hybrid schedule after successful completion of an introductory work period of 3-6 months. This may mean that a hybrid eligible role will begin on-campus initially and then will transition to hybrid format following onboarding and training. Flexible work plans are subject to periodic review and may be changed or terminated at any time for any reason at the university's discretion.


To apply, please visit: https://seattleu.csod.com/ats/careersite/JobDetails.aspx?id=2693&site=2







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