Customer Service Clerk, Restorative Clinic, Penn Dental Medicine
University Overview
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
Posted Job Title
Customer Service Clerk, Restorative Clinic, Penn Dental Medicine
Job Profile Title
Clerk B
Job Description Summary
The Customer Service Clerk is a critical position in the support of the dental clinics of Penn Dental Medicine. Clerks are responsible for the dispensing, collection, and inventory of dental instruments, equipment, and consumable supplies utilized in the clinics for the treatment of patients, both real and simulated, as well as for the education of student doctors.
Job Description
Customer Service Clerks with Penn Dental Medicine clinics are responsible for the dispensing, collection, and inventory of dental instruments, equipment, and consumable supplies utilized in the clinics for the treatment of patients, both real and simulated, as well as for the education of student doctors. Clerks identify all instruments and materials dispensed to pre-doctoral students, defects and send small equipment out for repairs, sterilize pre-doctoral student owned electrical handpieces, as well as small miscellaneous instruments. Clerks are tasked with creating exceptional experiences for our faculty and staff by providing a high level of customer service, helping Penn Dental Medicine "Shape the Future of Care".
Responsibilities include:
Other expectations of the position include:
Qualifications:
A high school diploma or GED and 1 - 2 years of experience or equivalent combination of education and customer experience is required. Experience with Windows-based software required; dental software experience preferred. Knowledge of dental terminology and dental procedures preferred. Excellent customer service and oral and written communication skills required.
Job Location - City, State
Philadelphia, Pennsylvania
Department / School
School of Dental Medicine
Pay Range
$15.79 - $16.00 Hourly Rate
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.
Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
University Benefits
To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay
To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/Penn-Dental-at-Schattner-Center/Customer-Service-Clerk--Restorative-Clinic--Penn-Dental-Medicine_JR00099753-1
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Jobs at the University of Pennsylvania. When inquiring or applying for positions within the University of Pennsylvania, please also reference AcademicCareers.com
Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and professional and administrative staff employment opportunities at the University of Pennsylvania and at other institutions of higher education in the region on www.AcademicCareers.com
To receive email alerts when new jobs at the University of Pennsylvania are posted, job seekers can sign up at new job openings at the University of Pennsylvania.
A Great Place to Work
Penn's innovative schools, centers, and divisions offer a vast array of positions in a broad range of fields. Penn is the largest private employer in Philadelphia. Here you can find new opportunities as your career develops—from your first job out of school to your first leadership role, and all points in between. You can discover new work settings as your goals evolve, and even change professions.
We’re famous for research and education, but did you know Penn also offers positions in areas such as financial management, hospitality, transportation, real estate development, investments, public safety, fundraising, marketing, communications, and information technology (IT)?
Penn is a leading employer in key fields. We are regularly ranked as one of the best places to work in IT, and our Office of Development and Alumni Relations is one of the premier organizations in the industry.
If you have a passion for excellence in education, research, or service to the community, Penn is the right choice for any point in your professional journey.
University Overview
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
When inquiring or applying for positions within the University of Pennsylvania, please also reference AcademicCareers.com
Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and professional and administrative staff employment opportunities at the University of Pennsylvania and at other institutions of higher education in the region on www.AcademicCareers.com
To receive email alerts when new jobs at the University of Pennsylvania are posted, job seekers can sign up at new job openings at the University of Pennsylvania.