Coordinator of Alumni & Family Programs

Coordinator of Alumni & Family Programs

Job Type: Administrative Staff
Job Number: 00385
Location: Westerville, OH
Division: Institutional Advancement

DESCRIPTION


Otterbein University is searching for a Coordinator of Alumni & Family Engagement who helps to strengthen relationships between Otterbein's 28,000+ alumni, current families, and other key constituencies through programming and engagement. This role is responsible for providing project and program support, coordinating events, facilitating communications, and working with internal and external stakeholders to execute project plans that align with the strategic goals of the Office of Engagement and Division of Institutional Advancement. On-site support for events and activities, including nights/weekends and travel, may be required. This full-time, exempt, administrative staff position will report to the Director of Alumni & Family Engagement.

To help attract a talented team, Otterbein offers a comprehensive benefits package to full-time faculty and staff. Benefits at Otterbein include:

• Tuition benefit for employee and their dependents
• Accrue 4 weeks paid vacation and 10 days paid sick time per year
• 11 paid holidays plus bonus days
• Medical, dental, vision, life insurance for employee, dependents, or domestic partner
• Disability
• Defined contribution retirement plan
• and much more

ABOUT OTTERBEIN UNIVERSITY: https://www.otterbein.edu/about/

ABOUT OTTERBEIN CAREERS and BENEFITS: https://www.otterbein.edu/about/careers/

JOB RESPONSIBILITIES

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

50% - Engagement Programming and Events:
Working collaboratively with internal and campus partners, the position assists with the coordination of programs and events for alumni and families that increase engagement with and fulfill the mission of Otterbein University, which includes but is not limited to:

• Oversees the Young Alumni Board and Student Alumni Board, as part of the larger alumni volunteer framework, facilitating the meeting schedules and communication outreach, assisting with events and other initiatives.
• Assists with event programming for the Office of Engagement including but not limited to Homecoming & Family Weekend, reunions for select classes and affinity groups, and other signature events.
• Implement strategies under the guidance of the Director to support giving initiatives in conjunction with the Office of Annual Giving. Work in close collaboration with the Office of Events & Conferences on event logistics and implementation.

35% - Alumni and Family Marketing & Communications:

• Design and build segmented content for the monthly Cardinal E-news, eMarketing campaigns, and other digital outreach as needed, which may include texting.
• Adhere to the University brand standards while developing creative content for use in marketing and communications.
• Adhere to and use the division's constituent communication calendar as a tool to streamline outreach to key constituent groups, working collaboratively with the Director and other members of IA to ensure a coordinated strategic approach. Researching, developing, and executing a social media strategy to expand our reach and engagement with alumni and families
• Create and manage event registration pages using campus software and work with the Director to maintain alumni webpages using the content management system. Develop ideas and oversee creation of virtual series in collaboration with other campus partners.

15% - Miscellaneous Duties:

• Assists the Engagement team with the weekly operations of the Lifelong Learning Community classes, as needed.
• Maintain adequate contact reports, metrics, and data of alumni and family contact within the IA database.
• Represent the Engagement team in meetings and at events, as needed.
• Represent the Office of Engagement, Institutional Advancement, and Otterbein as a member of the Independent College Advancement Associates (ICAA) or other applicable professional organizations.
• Serves on University governance committees and participates in Staff Assembly meetings and functions, as able.
• Assists with other duties, as assigned.

SUPERVISORY RESPONSIBILITIES: Student staff and volunteers.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• A minimum of two years professional experience in a related field is preferred.
• A bachelor's degree is required for the position.
• Must work as a team member and work effectively with volunteers.
• Self-motivated and able to balance competing deadlines and manage multiple and often shifting priorities.
• Ability to build strong relationships and professionally represent the University brand.
• Experience working with social media platforms to engage audiences.
• Willing to travel and maintain evening and weekend hours occasionally.
• Strong organizational, oral/written communication, creative design, writing, and leadership skills, and must be willing to take initiative.
• Special event planning and social media communication with public relations experience is highly desirable.
• Previous success in program/event planning and implementation in a college, corporate, or non-profit setting preferred.
• Design skills using Constant Contact, Canva, Adobe Creative Suite, and Microsoft Office Suite preferred.

CERTIFICATES, LICENSES, REGISTRATIONS: N/A

CORE COMPETENCIES: In additional to the essential duties and responsibilities of the position, the candidate will be expected to demonstrate proficiency in the following Otterbein Core Competencies:

• Service Excellence
• Accountability and Professionalism
• Integrity and Trust
• Collaboration and Teamwork
• Diversity and Inclusion
• Job Knowledge
• Work Product

LANGUAGE SKILLS: Ability to understand and work with all nationalities over the phone and in person. Solid writing, proofing and editing skills. AP style experience recommended.

TECHNICAL SKILLS: The candidate must have excellent computer skills and should have experience using database software. Applicants must be able to demonstrate proficiency in Microsoft Office products. Candidates should have experience actively utilizing social media. Experience using Google, Microsoft Office Suite, Constant Contact, Canva and content management systems including WordPress is desirable.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting for periods of time in front of a computer; constant interaction with students, faculty, alumni, community; standing or sitting for periods of time at various functions. Must be able to meet regular and predictable attendance standards.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties performed primarily in an environmentally controlled office.

SUPPLEMENTAL INFORMATION


This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of employees under supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind of level of difficulty.



Otterbein University is an Equal Opportunity Educator and Employer.



Otterbein University is committed to providing a welcoming environment free from unlawful discrimination. To this end, the University prohibits any form of discrimination against any person on the basis of race, color, sex, gender, pregnancy, religion, creed, marital status, partnership status, age, sexual orientation, gender identity, gender expression, national origin, disability, military status, or any other legally protected status in its programs and activities. However, the University's commitment to a nondiscriminatory environment is not intended to abridge unduly its commitment to academic freedom, free speech, or its educational mission. Inquiries or complaints regarding any form of discrimination or harassment may be directed to:

Molly Miller, Director of Human Resources

614.823.1805


miller95@otterbein.edu


To apply, visit https://www.schooljobs.com/careers/otterbein/jobs/4766087/coordinator-of-alumni-family-programs






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