EXECUTIVE OFFICE SPECIALISTPosition Number: S-3502
Position Summary:Responsible for telephone service to parents, students, and the university community. Works independently to perform a variety of computer system updates, document management/data entry, and webpage updates which require a relatively high degree of decision-making and autonomy.
Required Qualifications:High school diploma or GED.
Four years of qualifying experience or a combination of education and experience that equates to four years.
Experience with Microsoft Word.
Customer service experience.
Spreadsheet and/or database experience.
Organizational skills with strong attention to detail.
Demonstrated positive interpersonal skills.
Effective verbal and written communication skills.
Ability to project a positive attitude.
Ability to manage multiple projects and meet deadlines with accurate results.
Ability to compose, proofread and edit correspondence.
Ability to perform the essential functions of the position with or without reasonable accommodation.
Preferred Qualifications:Computer and computer systems proficiency.
Ability to interpret and follow university policies and procedures.
Ability to interact effectively with constituencies (campus departments, students, parents, and outside entities).
Knowledge of and experience with MS Office Suite.
Demonstrated ability to carry out routine administrative functions in an independent manner.
Demonstrated experience working with financial records.
Duties & Responsibilities:Assists with web page updates.
Assists with Scholarship Universe platform updates and testing.
Assists with document management/data entry.
Schedules appointments for financial aid advisors.
Advises callers on federal, state, and institutional financial aid regulations.
Assists OSFA with outreach activities (i.e. CMU & You Day, Centralis and Leadership Competitions, and other admission events).
Provides in-depth answers to most phases of the financial aid process.
Scan, organize, assign, and shred all documents received through Data Entry.
Performs other duties as assigned.
Supervision Exercised:None
Employee Group: Office Professional
Staff Pay Level: 6
Pay Range: $16.00 - $23.87 per hour, estimated starting rate: $16.00 - $19.00
Division: Department: Scholarships & Financial Aid
Position Status: Regular
Position End Date: Employment Status: Full-Time
FTE: 1.0
Position Type: Other
Weekly Work Schedule: Mon-Fri, 8:00 a.m. - 5:00 p.m. / weekends and evenings as required.
Location: 1200 S Franklin St, Mt Pleasant, Michigan, 48859
Posting Ends: Open Until Filled: Yes
About the Department:About CMU:Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives.
We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master’s, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence.
CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more.
Central is home to 17 men’s and women’s Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17.
CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It’s part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state’s largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant.
Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions — Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more — are within easy reach of the city’s central location in Michigan’s Lower Peninsula.
CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms.
CMU Leadership Standards:Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference.
We intentionally maintain and strengthen the hallmark
CMU culture that sets us apart from our peers by expecting
CMU leaders and employees to model the following Leadership Standards and develop them within their teams.
Please review the
Leadership Standards before applying for this position.
Message to Applicants:Central Michigan University is dedicated to fostering a broadly diverse and inclusive campus that respects all social identities, experiences, and perspectives. To further this initiative, we are especially interested in candidates who will advance and promote an inclusive and supportive environment for every member of our university community.
You must submit an online application to be considered as an applicant for this position.
Cover letters may be addressed to the Hiring Committee.
This position will remain open until filled. The university reserves the right to close the recruitment process once a sufficient applicant pool has been identified. For best consideration, please submit application materials by December 10, 2024.
To apply, visit https://www.jobs.cmich.edu/postings/41831CMU, an AA/EO institution, strongly and actively strives to increase diversity and provide equal opportunity within its community.
CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex‐based stereotypes, sexual orientation, transgender status, veteran status, or weight (see
https://www.cmich.edu/offices-departments/OCRIE).
If you wish to see “EEO is the Law” posters, please
click here.
CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter.
Inquiries about the application of Title IX can be made to CMU’s Title IX Coordinator, the US Department of Education’s Assistant Secretary, or both.
CMU’s Title IX Coordinator can be reached at:
Phone: 989-774-3253
Office: 103 E. Preston St.
Bovee University Center, suite 306
Mount Pleasant, MI 48858
Email: titleix@cmich.edu
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