Coordinator - 114370 - CRM Recruitment Coordinator

$40,000 yearly
  • University of West Florida
  • University of West Florida, University Parkway, Pensacola, FL, USA
  • Dec 02, 2020
Full time   Admissions/Retention/Enrollment Mgmt.

Job Description


Coordinator - 114370

The University of West Florida’s Graduate School invites applications for the full-time (1 FTE) position of Coordinator (114370).

The CRM Recruitment Coordinator will function as part of the graduate admissions recruitment team with a primary focus on management of the graduate admissions CRM, communication plan, and web presence.

Responsibilities include monitoring of the effectiveness and timing of all communications associated with CRM and improvement of communication flows, managing the overall integrity of the CRM data while at the same time working to implement processes that ensure that data entry and updates are accurate, maintaining the integrity of all planned communication (CRM) deliveries.

The CRM Recruitment Coordinator will also assist the Assistant Dean/Dean with the development and management of the graduate admissions communication plan and web presence. In addition, the CRM Recruitment Coordinator will serve as a member of the recruitment team, representing UWF to prospective students and families, attend recruitment events, assist with other recruitment duties as needed.

Work Location: Pensacola, FL

FLSA: Exempt


Preferred and Required Qualifications

Minimum Qualifications: Master’s degree in an appropriate area of specialization; or a bachelors degree in an appropriate area of specialization and two years of appropriate experience. Requires comprehensive knowledge of graduate programs, student information systems, CRM tools, and the Adobe Creative Suite. Web development and technical experience. Requires critical thinking and problem-solving skills and the ability to resolve complex issues. Requires extreme attention to detail. Experience with interactive recruiting technologies. Experience with leveraging inbound marketing strategies for recruitment purposes. Knowledge of policies and guidelines as prescribed by the Florida Department of Education, the University of West Florida, and the Graduate School. Ability to interpret procedures and policies of the University. Requires judgment and discrimination of information about the different educational systems.

Preferred Qualifications: Experience working with Ellucian Banner ERP System and CRM software, such as SLATE. Experience with customer relations management software, database systems, image/graphics editing software, and web development. Experience with project management, overseeing functional programs, working independently under broad supervision of manager, and sole decision-making. Experience in marketing and recruitment, communication with prospective students, and up-to-date knowledge of innovative technology and systems to help in marketing/recruitment. Customer service- oriented, possessing excellent communication skills with the ability to work with people from diverse backgrounds. Experience with or knowledge of University policies and procedures related to undergraduate students. Experience with computer systems related to student records and information systems. Experience working with and securing confidential information.

Salary: $40,000 annually


Application Details

Last Day to apply: January 7, 2021

Application Instructions: Applicants must apply online through the University of West Florida website: Applicants are required to attach a cover letter and resume. An opportunity to upload these documents will be provided during the application process. For assistance, please contact Human Resources at 850-474-2694 or email

The University of West Florida is an Equal Opportunity/Access/Affirmative Action/Disabled/Veteran employer. Any individual who requires special accommodations to apply is requested to advise UWF by contacting UWF Human Resources at 1-850-474-2694 (voice) or 1-850-857-6158 (TTY). A criminal background check is required for successful candidates. E-Verify requirements may apply for employment in certain positions. All applications for employment at the University are subject to Florida public records law.


When inquiring or applying for this position, please also reference

Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and employment opportunities at the University of West Florida and at other institutions of higher education in the region on

Application Deadline

January 7, 2021