Student Success & Equity Specialist, Senior - Veteran Resource Center (INTERNAL ONLY)

Definition

About Golden West College 

Located in beautiful Huntington Beach, California, Golden West College is a two-year college, serving over 10,500 students on a 122-acre campus. GWC offers over 60 Associate degrees, a strong university transfer program, more than 40 Career and Technical Education certificates, community education, and extensive student support services. Founded in 1966, Golden West College has been widely recognized for its pioneering leadership in designing learning-centered programs and services for its students. Additionally, GWC is an officially designated Hispanic-Serving Institution (HSI) and has an eligibility designation as an Asian American Native American Pacific Islander-Serving Institution (AANAPISI).  

D.E.I.A - Diversity, Equity, Inclusion and Accessibility 

At Golden West College we are committed to providing high quality education and equitable outcomes through inclusive practices that support and celebrate everyone. We welcome candidates that share our devotion to educating and improving the lives of our representative students, employees, and community populations. Please visit the links below to learn more information about GWC:

• Mission, Vison and Values
• GWC Vision 2030 Comprehensive Master Plan
• GWC Employee-Student Demographics
• Student Equity and Achievement Program 

1. Provides some work direction in the day-to-day activities and operations of the Student Success and Equity Program staff that collaborate to provide targeted services for students.
2. Advises, guides, and trains student leaders and organizations on resources available to students through the college’s Student Success and Equity Programs; coordinates and implements program promotion, evaluation, and assessments.
3. Develops and maintains collaborative working relationships with faculty and staff to develop programming that ensures student participation and creates a diverse, inclusive, and safe environment accessible to all.
4. Assists with planning, forecasting, monitoring, and reconciliation of program budgets.
5. Provides training, guidance, and support to student organizations; recruits and retains members; follows protocols, college and department policies and procedures; identifies access to campus and community resources for students.
6. Evaluates current programs and assesses future needs; provides data and assessment reports as required that highlight program accomplishments, challenges and opportunities.
7. Collects data and information to create, prepare, and analyze reports to assist the Student Success and Equity Programs in identifying gaps in service, enrollment trends and statistics, student issues related to specific stages of academic progress and needs of specially targeted student populations such as, but not limited to: Veterans, EOPS/Care, first generation students, etc.
8. Coordinates program services, events, and special activities with other student functions and instructional support such as, but not limited to, educational planning, workshops, priority registration, and advising.
9. Facilitates and organizes implementation of student services and support initiatives and tools to identify and provide outreach to students needing various levels of support to mitigate any potential ‘at-risk’ and/or retention issues.
10. Works closely with Counseling and Assessment Divisions to refer students for academic skills assistance including tutoring, counseling, and/or career guidance. Assists students to connect with peers and work with support services such as counseling, financial aid, and targeted student resources.
11. Serves as a liaison to student service organizations outside the college; may attend meetings and gatherings to promote the college and student recruitment and enrollment efforts.
12. Identifies additional resources available throughout the community to enhance the student experience at the college; promotes those available resources to targeted student populations.
13. Creates, edits, and maintains marketing or information materials for all available resources to provide to students; updates college webpage with available resources, keeping information current and relevant to today’s student populations.
14. Researches other successful college student support programs to identify and apply best practices and events in support of student success and equity programs; provides recommendations to Director on potential opportunities for outreach or change to current policies and procedures.
15. Fosters and maintains relationships with college and community partners that provide services to support student retention, benefit student health and well-being, and provides opportunities for academic and professional growth.
16. Provides onboarding and peer support to student veterans through direct communication. Conducts needs assessments and provides access to resources and networking opportunities.
17. Performs other related duties as assigned that support the objective of the position.
18. Required to abide all District policies and procedures including Board Policy 3050 – Code of Professional Ethics.

Qualifications and Physical Demands

1. Requires working knowledge of the concepts and legislation applying to student success programs including orientation, assessment, enrollment, advising, and retention strategies.  
2. Requires demonstrated knowledge of a commitment to diversity, equity, and inclusion.  
3. Requires basic knowledge of data-driven methods to identify students who may be at risk of not continuing.  
4. Requires working knowledge of the transfer and occupational programs offered through higher education.  
5. Requires working knowledge of enrollment policies and procedures, graduation, and certificate requirements.  
6. Requires knowledge of mentoring and supporting learners from diverse backgrounds.  
7. Requires knowledge of and skill at using personal computer-aided applications for office productivity, data management, and preparation of communications materials.  
8. Requires sufficient math skills to read and understand basic statistical concepts and data relationships.  
9. Requires sufficient knowledge of and skill at using English grammar for written communications.  
10. Requires well-developed human relations skills to make presentations to student audiences, convey college life advantages, exercise patience, and facilitate discussions with students and faculty.  
11. Requires knowledge of federal and state benefits for military affiliated students.

1.  Requires the ability to perform the essential responsibilities and functions of the position.
2. Requires the ability to provide academic, campus, social and career-related information and assistance to students.  
3. Requires the ability to learn and apply special computer applications used with student services, policies and procedures of the college, and goals set for student success and support programs.  
4. Requires the ability to research, identify and organize data that contributes to understanding student success.  
5. Requires the ability to organize work to meet deadlines.  
6. Requires the ability to interview and develop working relationships with students.  
7. Requires the ability to apply motivational interviewing techniques with students to encourage their engagement with higher education.  
8. Requires the ability to apply principles of positive reinforcement and goal setting.  
9. Requires the ability to access and document student files and ensure privacy of information.  
10. Requires the ability to communicate in a professional manner, in both formal and informal settings with students, faculty, and staff.  
11. Requires the ability to respond to a diverse set of cultures, ethnicities, socio-economic groups, and their interests.

1. The general physical demands, working conditions, and essential job functions associated with this classification will be kept on file with the Office of Human Resources.
2. Essential functions will vary by position.    
3. As defined by Title I of the Americans with Disabilities Act (“ADA”) and California’s Fair Employment and Housing Act (“FEHA”), the District shall engage in a timely, good faith interactive process with employees or employment applicants who are requesting or are in need of reasonable accommodations and, provide reasonable accommodations for employees or employment applicants who, because of their disability, are limited in or unable to perform one or more of the essential functions of their job in accordance with applicable state and federal law. 

Demonstrated evidence of responsiveness to and understanding of the racial, ethnic, disability, gender identity, sexual orientation, socioeconomic, academic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning) as these factors relate to the need for equity-minded practice within the classroom and campus.

1. Knowledge of VA benefits: Understanding the GI Bill, vocational rehabilitation, and other educational benefits offered by the Department of Veterans Affairs (VA) is crucial.
2. Understanding of veteran support organizations, mental health services, and housing assistance programs.
3. Military or military affiliated experience.
4. Experience in managing budgets, including grant funds. Ability to track expenses, prepare financial reports, and ensure compliance with grant guidelines.
5. Experience prioritizing resource allocation to maximize the impact of outreach efforts.

Conditions of Employment

This recruitment is for one permanent,  full-time classified, 40 hour per week, 12-month per year, categorically funded position. The normal hours of work are Monday through Friday from 8am to 5pm. This position does not have a remote work option and is expected to be on campus Monday through Friday. The effective date of employment will be arranged with the supervisor. 

ATTENTION: Before applying, please be sure to review the Coast Colleges District Board Policy regarding Nepotism (BP 7310) (Download PDF reader) (Download PDF reader) to check if your application may be impacted. Additionally, applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.  If you have any questions, please contact HR Recruitment at 714-438-4714 or 714-438-4716. 

Application Requirements 

To be considered for employment you must submit a complete application packet at http://www.cccd.edu/employment by the application deadline: 11:59PM Monday, December 9th. 

Incomplete applications, application materials submitted by mail and documents not requested in the job announcement will not be considered. Please note that the district does not return materials submitted in the application process (copies of original supporting documents are acceptable)

A complete application packet includes:

1. A complete Coast Community College District Online Employment Application.
2. A Current Resume of professional and educational background and experience.
3. A Cover Letter detailing your experience related to the role. 
4. Detailed responses to all supplemental questions.

Individuals who need reasonable accommodations in accordance with ADA should notify the Human Resources Office for assistance by emailing jobs@cccd.edu or by calling 714.438.4716.

Pay Philosophy

Coast Community College District, through policies, practices, and other benefit programs, delivers a fair and equitable total compensation program that promotes equal employment opportunity, inclusion, and workforce vitality.  In general, it is the policy of the district to place new employees at the first step of the salary grade.  All movement on the salary schedule will occur July 1 of each year for all classified employees. (Salary Range EE-117) (Download PDF reader)  

Benefits

This position is eligible for the following benefits. Please visit the benefits tab above for additional information.  

• Generous medical, dental, vision and life insurance plans for employees and dependents
• 21 paid holidays
• Cumulative sick leave
• Paid vacation
• Longevity salary programs
• PERS/STRS retirement plans
• Deferred compensation/457 plans
• Employee Assistance Program

Employment Information

• Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
• The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP 5910 )
• The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing the District's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

The SELECTED CANDIDATE is required to complete the following prior to employment:

• Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment).
• Have fingerprints taken by a Live Scan computer at the candidate’s expense (Clearance must be received prior to the first day of employment).
• Present original documents for proof of eligibility to work in the United States including a Social Security Card; AND
• Participate in a new hire onboarding appointment with an Employment Services Representative.

Additional Information

Coast Community College District is an Equal Opportunity Employer
The Coast Community College District is committed to employing qualified administrators/managers, faculty, and staff members who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, promotes mutual understanding and respect, and provides suitable role models for all students. We are committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and equal consideration for all qualified candidates. The District does not discriminate unlawfully in providing educational or employment opportunities to any person on the basis of race, color, sex, gender identity, gender expression, religion, age, national origin, ancestry, sexual orientation, marital status, medical condition, physical or mental disability, military or veteran status, or genetic information. The Coast Community College District is a multi-college district that includes Coastline, Community College, Golden West College, and Orange Coast College.  

Coast Community College District Title IX:

https://prod.cccd.edu/employees/hr/title9/index.html